Heena Walia
West Drayton
Summary
Motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills.
Overview
10
10
years of professional experience
Work History
Fees and funding administrator
The hungry caterpillars day nurseries
Harefield, Hillingdon
11.2023 - 02.2025
- Updated database regularly for maintaining up-to-date record of all transactions.
- Maintained professional client interactions whilst managing overdue payments.
- Established effective payment plans to facilitate timely debt recovery.
- Monitored outstanding balances and followed up payments.
- Chased clients to procure payments in line with agreed terms and conditions.
- Escalated serious issues and concerns immediately to manager.
- Successfully processing 600 invoices per month for 9 nurseries
- Processing weekly ad-hoc billing
- Report to line manager and directors
Billing Assistant
The Old Station Nursery Ltd.
Slough
03.2023 - 10.2024
- Liaise with customers and the different department of the group
- Working towards the tight deadlines
- Dealing with over 100 emails on a daily basis
- Chasing Debtors on monthly basis
- Deliver excellent customer services
- Notify customers for upcoming and missed payments
- Reduced errors in invoicing by streamlining data entry processes.
- Assisted customers with payment plans, facilitating easy settlement of bills.
- Managed customer queries, resulting in improved customer satisfaction.
- Resolved invoice discrepancies for ensuring accurate account balances.
- Produced invoices accurately and efficiently to avoid late fees and penalties.
- Successfully processing over 500 invoices per month for 8 nurseries from the whole group
- Processing weekly bill run for Ad-Hoc billing.
- Executed billing tasks and recorded information in company databases.
ACCOUNT PAYABLE
WORLDWIDE FLIGHT SERVICES LTD
Terminal 4
09.2022 - 03.2023
- Managed timely payment runs, ensuring no late payment fees incurred.
- Liaised with suppliers to resolve any discrepancies or issues in invoices.
- Streamlined vendor payment procedures for increased efficiency.
- Submitted payments to vendors for maintaining good company relationships.
- Verified invoice and expense claims' accuracy ahead of processing.
- Organised timely processing of invoices and payments.
- Ensured suppliers accounts were up to date by entering invoices, chasing payments, and reconciling statement which improved cash flow position before the year-end
- Processing vendor/supplier’s invoices into the ERP System (Open Accounts)
- Processing payments against the approved and due invoices
- Response to the email correspondence on time
- Working towards the deadline
- Report directly to the Head of accounts
- Attending the weekly AP meeting
- Setup new vendor in the system
- Involving in month end activities
ACCOUNT PAYABLE
SMEGROUP
Ruislip, Hillingdon
01.2022 - 09.2022
- Reconciling vendor and suppliers account prior to the payment to avoid the duplicate payments
- Responding to the email correspondence on time
- Keep track of the due invoice and make sure to pay on time to reduce the company liability
- Holding meetings with the other departments of the business when needed
- Streamlined vendor payment procedures for increased efficiency.
- Developed internal controls over accounts payable, minimising risk of fraud or error.
- Managed timely payment runs, ensuring no late payment fees incurred.
- Liaised with suppliers to resolve any discrepancies or issues in invoices.
- Ensured accurate record keeping with diligent maintenance of accounts payable ledger.
- Verified invoice and expense claims' accuracy ahead of processing.
- Organised timely processing of invoices and payments.
- Built positive relationships with stakeholders, strategically managing their expectations.
- Processing invoices payments on the bank portal
- Attend team meetings to discuss issues, priorities, and outstanding improving department operations
- Working towards the deadline
- Credit card payment allocation and reconciliation
- Dealing with property side of vendors and suppliers
- Processing property commissions and maintenance invoices
- Report directly to financial controller
ACCOUNT PAYABLE
PLAZA PREMIUM LOUNGE UK LTD
HILLINGDON
02.2020 - 12.2021
- Processed invoice payments and recorded information in account database
- Streamlined A/P process, cutting vendor payment delays
- Monitored past due accounts and pursued payment on outstanding invoices from Vendors
- Managed all payments processing tasks
- Attended team meetings to discuss issues, priorities, and outstanding improving department operations
- Responded to Department supervisor's requests timely and efficiently, increasing satisfaction and loyalty
- Decreased liabilities by mailings while processing journal entries in the company financial system
- Accurately tracked, verified, and approved accounts payable invoices into financial software
- Manage petty cash
- Managed staff expenses
- Liaise with the vendors
- Maintained vendor's account in excel and managed monthly reconciliation
ACCOUNT ASSISTANT
AFRICA ACCESS 3PL LIMITED
APAPA, NIGERIA
01.2017 - 08.2019
- Account payables (local & offshore)
- Accounts Receivables (local & offshore)
- Monthly Margin Analysis Report
- Bank reconciliation in different currencies (Naira and US Dollar)
- Prepare payroll (local & offshore for a minimum of 50 staff)
- Maintain cash and bank books in the ERP system
- Assistant in trade finance
- Manage customer's account
- Dealing with queries
- Liaise with customers
- Invoice processing & input (Minimum of 5-7 invoices depending up on the clearance of file)
- Handled employee accounts
- Handled the turnover minimum of N200 million equivalent to GBP424,000 and USD500,000 per month
FINANCE ASSISTANT
METAL MANUFACTURING NIGERIA LIMITED
IKORODU, NIGERIA
01.2015 - 12.2016
- Processing Petty Cash
- Manage supplier's Account
- Liaise with the supplier
- Bank reconciliation in different currencies (Naira & US Dollar)
- Prepare payroll (local & offshore a minimum of 30 staff)
Education
CIMA Certificate - Business Accounting
CIMA
United KingdomGraduate in Bachelor of Science - Information Technology
Skills
- Excel(VLOOKUP, Pivot Table, Sumifs), MS Word, Outlook
- SAP Business one
- CheckSCM
- Sage 300
- Open Accounts
- Connect
- Xero
- Famly
- Time management
- Microsoft office expertise
- Data entry proficiency
- Attention to Detail
- Knowledge of GDPR regulations
- Written and verbal communication
Languages
English
Fluent
Hindi
Fluent
Punjabi
Fluent
Timeline
Fees and funding administrator
The hungry caterpillars day nurseries
11.2023 - 02.2025
Billing Assistant
The Old Station Nursery Ltd.
03.2023 - 10.2024
ACCOUNT PAYABLE
WORLDWIDE FLIGHT SERVICES LTD
09.2022 - 03.2023
ACCOUNT PAYABLE
SMEGROUP
01.2022 - 09.2022
ACCOUNT PAYABLE
PLAZA PREMIUM LOUNGE UK LTD
02.2020 - 12.2021
ACCOUNT ASSISTANT
AFRICA ACCESS 3PL LIMITED
01.2017 - 08.2019
FINANCE ASSISTANT
METAL MANUFACTURING NIGERIA LIMITED
01.2015 - 12.2016
Graduate in Bachelor of Science - Information Technology
CIMA Certificate - Business Accounting
CIMA
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