Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Heena Patidar

Croydon,Surrey

Summary

A highly organized and diligent individual looking for a responsible position to gain practical experience. To secure a responsible career opportunity to fully utilize my experience, training, and skills, while making a significant contribution to the success of the company.

Overview

3
3
years of professional experience

Work history

Chef

Premier Inn Hotel
Croydon, Surrey
04.2022 - Current
  • Prevented allergen cross-contamination through meticulous food preparation, cooking and plating.
  • Minimised kitchen waste through effective recycling, composting and disposal systems.
  • Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
  • Utilised proper cleaning techniques to sanitise counters and utensils, enabling safe preparation of raw produce.
  • Maintained strict food health, hygiene and safety standards for ongoing kitchen compliance.
  • Checked freezer and refrigerator temperatures regularly, maintaining produce quality and safety.
  • Collaborated effectively with kitchen and waiting staff to facilitate smooth, efficient service outcomes.

Kleagle International Pvt. Ltd, AH Group
05.2022 - 01.2023
  • Recruitment and hiring
  • Employer-Employee Relations
  • Maintain Company Culture
  • Manage Employee Benefits
  • Create a Safe Work Environment
  • Organize and maintain personnel records
  • Update internal databases (e.g., record sick or maternity leave)
  • Prepare HR documents, like employment contracts and new hire guides
  • Revise company policies
  • Create regular reports and presentations on HR metrics
  • Answer employees' queries about HR-related issues
  • Assist payroll department by providing relevant employee information (e.g., leaves of absence, sick days and work schedules).

Hospitality and Logistics manager

VNF & BGC
02.2021 - 05.2022
  • Greet and register guests in 150-rooms hotel
  • Responsible for the implementation support
  • Memorizing faces and names to ensure personalized services throughout guest stays
  • Maintain a 95% Customer satisfaction rating with a metric covering categories such as friendliness
  • Assisted Guests with special needs & services
  • Supplied guests with directions and other travels information
  • Refer and report guest inquiries to the appropriate Department
  • Maintain Company authorized laptops and devices.

Talent Acquisition

Lancesoft
07.2021 - 09.2021
  • Responsible for handling IT & Non-IT requirements from US based clients
  • Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions
  • Sourcing from Job Portals (Monster, Career builder, Indeed), Making job postings on the Job Portal
  • Well versed about US Terms like W2, C2C, US Visas
  • Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc
  • Leading to joining post placement
  • Responsible for achieving a good conversion ratio of submittal into interview and placement
  • Publish progress report to management every week
  • Recruit, interview, evaluate, and place highly skilled technical professionals on a contract, contract to hire, or permanent basis across a wide array of technology verticals
  • Utilize a variety of creative sourcing techniques including web search and social networking opportunities
  • Construct Boolean search strings to expedite focused candidate/client discovery
  • Screen and evaluate candidate qualifications against job requirements to determine overall fit
  • Create strong working relationships with management, peers, and prospective candidates
  • Manage and update internal ATS with accuracy and integrity
  • Proactively network with user groups and potential talent by maintaining ongoing relationships.

Education

12th CBSE -

New look senior secondary School
India
2014/2014 - 2015/2015

10th - General

RBSE govt. School
Rajasthan, India.
2012 - 2013

MSc business management -

BPP University
London
/2023 -

M. Com - HRM

Maharaja Sayajirao University of Baroda
India
2020

B. Com - HRM

Maharaja Sayajirao University of Baroda
India
2018

Skills

  • MS-Office Tools: MS-Excel, MS-Word, MS-Outlook, MS-Teams
  • ATS (Job Diva)
  • Job Boards: LinkedIn, Monster, CareerBuilder, indeed
  • Outbound and Inbound Calling
  • Data Entry
  • Client Handling/Coordination
  • Hospitality service expertise
  • Management skills
  • Administration qualities
  • Effective communications
  • Grievance Handling
  • HRM functions
  • Industrial relations
  • Employee Benefits

Languages

English
Upper intermediate
Hindi
Native
Gujarati
Intermediate

Timeline

Kleagle International Pvt. Ltd, AH Group
05.2022 - 01.2023

Chef

Premier Inn Hotel
04.2022 - Current

Talent Acquisition

Lancesoft
07.2021 - 09.2021

Hospitality and Logistics manager

VNF & BGC
02.2021 - 05.2022

12th CBSE -

New look senior secondary School
2014/2014 - 2015/2015

10th - General

RBSE govt. School
2012 - 2013

MSc business management -

BPP University
/2023 -

M. Com - HRM

Maharaja Sayajirao University of Baroda

B. Com - HRM

Maharaja Sayajirao University of Baroda

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Heena Patidar