Heena Patel

• Managed £300k lifecycle replacement programme within a £1.5bn PFI hospital estate
• Act as key interface between SPV client, FM contractor and construction contractor, aligning scope, cost and programme across lifecycle workstreams.
• Coordinated 8+ simultaneous lifecycle refurbishment packages across clinical wards, facilitating decant planning and enabling works in live healthcare environment.
• Analyse and challenge contractor cost submissions, validating lifecycle and remedial works using in-depth knowledge of lifecycle activities.
• Produced programme reports, variance analyses and forecasts, predicting future costs across lifecycle workstreams.
• Support risk management, asset planning and lifecycle strategy, contributing to the long-term asset replacement programme.
• Conducted dilapidation surveys, condition inspections and snagging, identifying defects and ensuring compliance with contractual and quality standards.

Systems: SharePoint, Microsoft Excel, Microsoft Project, 4Projects / Business Collaborator, Site Audit Tools

• Oversaw development and delivery of variations, ensuring alignment with the contract, HTMS, and clinical requirements.
• Managed relationships with the Trusts, facility users, supply chain partners and shareholders
• Led a market test for procurement and renewal of insurance broker services and service level agreement
• Coordinated with the latent defects team to resolve original build defects efficiently

Tupeed following change in management service provider