Hector Charlesworth
Wendover,Buckinghamshire
Summary
Charismatic professional with a solid background in customer service, hospitality, and sales. Proven communication and problem-solving skills enhance performance under pressure. Extensive knowledge of golf clubs combined with expert sales abilities, including effective customer engagement and up-selling techniques. Strong team player in both competitive and collaborative environments.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Store Associate
GolfClubs4Cash
Milton Keynes, Buckinghamshire
2025.06 - Current
- Assisted team members to enhance work efficiency and productivity.
- Handled returns and exchanges to maintain high customer satisfaction.
- Supported promotional events to increase store footfall.
- Trained new staff for smooth store operations.
- Contributed to delivering excellent sales figures, boosting company turnover.
- Updated knowledge on products to enhance selling skills.
- Managed store operations independently and delegated roles effectively.
Bartender and Front of House
Tres Corazones
Wendover, Bucks
2021.09 - Current
- Deliver high levels of customer service
- Front of house duties when required - often running lunchtimes on own- greeting and seating guests, managing food and drink for multiple tables.
- Trusted key holder
- Maintain a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Developed in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Develop new cocktails
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Train new staff in running of and support for the bar area
Packer and Warehouse Operative
Earth Uniform Ltd
Thame, Oxon
2021.05 - 2024.11
- Efficiently loaded and unloaded pallets and boxes
- Scanned and sorted cartons and garments to deadlines to ensure continued embroidery supply
- Maintained clean and tidy working environment within warehouse.
- Efficiently folded and packaged garments, maintaining uniformity and meeting fulfilment targets.
- Wrapped and moved completed pallets and stock ready for collection
- Accurately documented stock movements
Education
London Academy of Music And Dramatic Art
London9 GCSEs and 2 A Levels - Business and Theatre Studies
Berkhamsted School
Berkhamsted 2016.09 - 2023.06
EPQ - The impact of Covid on the Food sector
Berkhamsted School
2022.11 - 2023.07
Skills
- Sales expertise
- Customer service excellence
- Confident communication
- Cash handling proficiency
- Mixology skills
- Cocktail menu development
- Multitasking ability
- Courteous demeanor
- Organizational reliability
- Upselling strategies
- Hand-eye coordination
Sports History
A keen sportsman since very young and a natural ability to connect bat to ball. Cricket for local Club and 1st Team Berkhamsted. Rugby for Club and School 2nd. Entered the world of golf aged 16 and this has now become my long term sport of choice currently striving to reach 0 handicap
Travel
Since leaving School in 2023 I worked for 6 months in order to support my travel ambition. January 2024 - August 2024 Travelled in Australia, during which I worked in a Sydney Bar followed by Thailand . A fantastic experience testing my organisational skills, expanded my life skills enormously.
Timeline
Store Associate
GolfClubs4Cash
2025.06 - Current
EPQ - The impact of Covid on the Food sector
Berkhamsted School
2022.11 - 2023.07
Bartender and Front of House
Tres Corazones
2021.09 - Current
Packer and Warehouse Operative
Earth Uniform Ltd
2021.05 - 2024.11
9 GCSEs and 2 A Levels - Business and Theatre Studies
Berkhamsted School
2016.09 - 2023.06
London Academy of Music And Dramatic Art