Hebe Gardner
Worcester,Worcestershire
Summary
I am a friendly, confident and understanding person with good communication skills. I am also hard-working in a team and independently, quick to pick up new skills and love helping people. Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
2
2
years of professional experience
Work history
FOH team member
The Burger Shop/Maneki Ramen
Worcester, Worcestershire
07.2023 - Current
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Potwasher
The Meeting Place
Worcester, Worcestershire
06.2022 - 11.2022
- Operated commercial utensil washers and cutlery dryers.
- Maintained clean and safe environment to adhere to sanitation and safety guidelines.
- Reported faults or damaged equipment for resolution.
- Swept and mopped kitchen during and after shifts to maintain cleanliness.
- Assisted kitchen staff during peak times, performing various tasks to support current service demands.
- Cleaned walls and extractor fans to achieve pristine food preparation areas.
- Emptied garbage cans and disposed trash to eliminate waste.
- Used kitchen equipment as instructed and to safety protocols.
- Cut, peeled and sliced ingredients to help chef prepare meals.
Volunteer worker
Cats Protection Charity Shop
Worcester, Worcestershire
01.2022 - 07.2022
- Showed sensitivity, confidentiality and respect towards clients' needs, providing safe environment for clients accessing services.
- Fundraised and managed financial resources to support charitable initiatives.
- Maintained accurate, up-to-date records of volunteer activities.
- Adhered to charity organisation policies and procedures.
Education
A-Levels - Graphics, English Literature, BTEC Psychology
Christopher Whitehead Language College
Worcester 09.2023 -
Skills
- FOH procedures
- Cleaning requirements
- Table service
- High-volume dining
- Food and beverage service
- Cash control
- Enthusiastic communicator
- Restocking inventory
Timeline
A-Levels - Graphics, English Literature, BTEC Psychology
Christopher Whitehead Language College
09.2023 -
FOH team member
The Burger Shop/Maneki Ramen
07.2023 - Current
Potwasher
The Meeting Place
06.2022 - 11.2022
Volunteer worker
Cats Protection Charity Shop
01.2022 - 07.2022