Summary
Overview
Work history
Education
Skills
Timeline
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Hebe Gardner

Worcester,Worcestershire

Summary

I am a friendly, confident and understanding person with good communication skills. I am also hard-working in a team and independently, quick to pick up new skills and love helping people. Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Overview

2
2
years of professional experience

Work history

FOH team member

The Burger Shop/Maneki Ramen
Worcester, Worcestershire
07.2023 - Current
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Informed customers regarding ingredients used to address allergy and dietary issues.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.

Potwasher

The Meeting Place
Worcester, Worcestershire
06.2022 - 11.2022
  • Operated commercial utensil washers and cutlery dryers.
  • Maintained clean and safe environment to adhere to sanitation and safety guidelines.
  • Reported faults or damaged equipment for resolution.
  • Swept and mopped kitchen during and after shifts to maintain cleanliness.
  • Assisted kitchen staff during peak times, performing various tasks to support current service demands.
  • Cleaned walls and extractor fans to achieve pristine food preparation areas.
  • Emptied garbage cans and disposed trash to eliminate waste.
  • Used kitchen equipment as instructed and to safety protocols.
  • Cut, peeled and sliced ingredients to help chef prepare meals.

Volunteer worker

Cats Protection Charity Shop
Worcester, Worcestershire
01.2022 - 07.2022
  • Showed sensitivity, confidentiality and respect towards clients' needs, providing safe environment for clients accessing services.
  • Fundraised and managed financial resources to support charitable initiatives.
  • Maintained accurate, up-to-date records of volunteer activities.
  • Adhered to charity organisation policies and procedures.

Education

A-Levels - Graphics, English Literature, BTEC Psychology

Christopher Whitehead Language College
Worcester
09.2023 -

Skills

  • FOH procedures
  • Cleaning requirements
  • Table service
  • High-volume dining
  • Food and beverage service
  • Cash control
  • Enthusiastic communicator
  • Restocking inventory

Timeline

A-Levels - Graphics, English Literature, BTEC Psychology

Christopher Whitehead Language College
09.2023 -

FOH team member

The Burger Shop/Maneki Ramen
07.2023 - Current

Potwasher

The Meeting Place
06.2022 - 11.2022

Volunteer worker

Cats Protection Charity Shop
01.2022 - 07.2022

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Hebe Gardner