Heather Williams

Working for Neovia Logistics, a world-class supply chain specialist with the expertise, advanced systems and global infrastructure required to match the exacting demands of the aerospace and defence industry.

RESPONSIBILITIES & DUTIES:

The main duty of Warehouse Associate is to process all customer units/parts with 100% quality and on-time delivery.

· Unpacking and packing of all inbound/outbound units/parts received.

· Working in line with standard procedures to ensure 100% quality of units/parts processed.

· Support with the processing of orders on to client system, goods in receipting.

· Allocating and booking product into stock locations.

· Labelling, counting, picking and packing, product and location audits.

· Working to achieve departmental targets whilst maintaining quality standards.

· Self-starter, able to manage time and multiple activities.

· Reconciliation of paperwork for orders and processing for dispatch, following company guidelines (MOD & Civilian)

· Data entry tasks.

· Preventing any escapes due to poor packaging / incorrect paperwork.

· Flexibility with working time – month ends, AOG’s etc.

Skills:

o Customer service excellence

o Being safety cautious

o IT literate

o Enthusiastic

o Professional manner

o Team Player

o Keen eye for detail

o Reliable

o Punctual

o Multi-tasking

o Strong communication

• I have just finished working in the fulfillment team at Betty's Bakery
• I was responsible for complying with any policies, procedures, guidelines, and values that Betty's hold
• These values fitted perfectly with me as I enjoy working with passionate people and with those who are dedicated trying to enhance performance, as its fun
• I was also responsible for ordering packaging, liaising with production planning/management and other departments to ensure a productive and smooth shift
• Basic responsibilities and skills needed include: Prepping and packaging all food and bakery items for Betty's branches, shops, and online Betty's By Post (BYP)
• Each day I was responsible for all creating and printing of the bakery best before dates throughout the day, assisting the supervisor with ensuring the computer system (IFS) is correctly updated and used throughout the day and to ensure that we acted on any discrepancies in terms of stock, so the orders were correctly packaged accordingly
• Correctly ensuring traceability paperwork is thoroughly documented
• Suitable time management and being able to prioritize accordingly to other departments giving us stock and being flexible as a team and individually
• Working together as a team and working to each person's strengths for a more efficient day
• Proactive with mind-set and being able to self-motivate
• Focused on delivery high quality products to customers and ensuring that a keen eye for detail is maintained and work with getting it right first time
• Notifying Q&A of any discrepancies/quality issues and working with them to ensure an action plan is created for product longevity
• Working with the machinery and product wrapping machinery and working to health and safety procedures
• Ensuring accurate and efficient dispatching of orders to a very high standard to achieve maximum customer satisfaction.

• Betty's Bakery Factory - Fulfillment and packing assistant
• Following supervisor's direction as a team we were responsible for the packaging and dispatch of Betty's products to branches
• Making sure the seasonal products were packaged accordingly to orders and stock requests.

• Picker and Packer/general warehouse assistant
• Ensured the products were picked in a timely and efficient manner, packaged correctly, palette and dispatched to the customers
• General duties included: Picking and packaging school supply orders
• Processing pallets in goods-in and ensuring correct procedure followed
• Forklifting higher pallets of product down for picking, assisting goods-in with larger stock intakes (moving pallets) and putting them into correct area and using the system.

• Betty's Bakery Factory- fulfilment/packing
• Assisting the seasonal assistants - packing Easter biscuits.

• Kiwi fruit picking and packing and dispatching (Mpac) Apple tree nursery (FreshCo) Kumara farm – planting and weeding (Northland) Zucchini picking/harvesting (Talley's) Lettuce harvesting
• Cardrona Ski Resort, Housekeeper
• Waterfront Lodges- Head-housekeeper
• Cherry Picking
• Orchard driver
• Stone fruit picking.

• Packaging chocolates to high standard
• Following company procedures to ensure quality was maintained
• Responsible for showing agency workers their packing jobs for the day
• Printing labels
• Ensuring we met production planning targets.

• Working as temporary worker in Betty's production and other various roles within factory.

• Assisting older people with their daily routine and personal care needs.

• Working behind the bar and taking care of service in the beer garden
• Tending to cleanliness and hygiene or the bar
• Providing customer service
• Money handling and till work.

• Ensuring the residents was well cared for, shift supervisory role
• Assisting nurses with keeping paperwork updated
• Showing potential residents around the home.