Heather Twinn
Liverpool,Merseyside
Summary
Energetic final-year university student with a proven track record across diverse roles, from nurturing children in a nursery to leading activities at an American summer camp. Exceptional communication honed during time at McDonald's, ensuring seamless teamwork and customer satisfaction. Recognized for adaptability, leadership, and a passion for creating positive experiences. Ready to contribute enthusiasm, skills, and a unique perspective to a dynamic team.
Overview
6
6
years of professional experience
Work history
Nursery Practitioner
Yewlands Day Nursery
Leyland, Lancashire
03.2020 - Current
- Created stimulating learning environments to motivate educational engagement and development.
- Developed trusting relationships with children, parents and staff.
- Handled nappy changes and baby feeding while keeping detailed log sheets.
- Attended regular training opportunities to expand professional knowledge and further career progression.
- Maintained clean, safe play environments, disinfecting toys and surfaces regularly.
- Designed educational activities for young children in line with Early Years Foundation Stage (EYFS) curriculum.
Camp Counsellor
Camp Killoqua
Stanwood , Washington
06.2019 - 09.2019
- Led a group of 8+ campers ages 5-12 with a fun, postive, outgoing attitude.
- Ensured total care and safety of the children.
- Settled disputes between children and taught them how to compromise.
- Communicated with parents or guardians about daily activities, behaviours and upcoming events.
- Planned and delivered team-building activities, land sports, and night hiking.
Crew Member
McDonald’s
Leyland, Lancashire
01.2018 - 04.2019
- Attended to customers with friendly and accurate service.
- Operated cash register to take payments and process orders.
- Prepared products following restaurant portion and presentation standards.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Shared product knowledge to answer customer questions and make suggestions.
Front of House Team Member
The Black Horse Pub
Leyland, Lancashire
06.2017 - 01.2018
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Attentively took orders, guiding customers on menu choices, allergy advice and chef recommendations.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
Education
Bachelor of Science - Biomedical Science
09/2021 -
Currently pursuing a degree in Biomedical Science, I am immersing myself in the study of human health and disease. Through rigorous coursework, I am gaining comprehensive knowledge of various scientific disciplines such as biology, chemistry, and physiology. This program not only deepens my understanding of medical processes but also hones my analytical, research, and problem-solving skills.
A-Levels - Biology, Chemistry and Maths
09/2017 - 07/2019
Successfully completed A-levels in Biology, Chemistry, and Mathematics, demonstrating a strong foundation in the core sciences. This academic achievement reflects my commitment to rigorous coursework and the development of analytical thinking skills. These subjects have equipped me with a solid understanding of scientific principles, enhancing my ability to approach complex challenges with a methodical and logical mindset.
Skills
- Outgoing and enthusiastic
- Product promotions
- Stock taking
- Results-orientated
- Superb time management
- Customer service oriented
- Accurate money handling
Timeline
Nursery Practitioner - Yewlands Day Nursery
03.2020 - Current
Camp Counsellor - Camp Killoqua
06.2019 - 09.2019
Crew Member - McDonald’s
01.2018 - 04.2019
Front of House Team Member - The Black Horse Pub
06.2017 - 01.2018
Liverpool John Moores University - Bachelor of Science, Biomedical Science
09/2021 -
Runshaw College - A-Levels, Biology, Chemistry and Maths
09/2017 - 07/2019
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