Heather Todd

• Supporting an innovative three-year Lottery-funded programme identifying, engaging and working with Hampshire communities in tackling climate change.
• Developed a robust monitoring and evaluation system (Theory of change) with the University of Southampton to set targets for delivery and identify areas for data collection to monitor, analyse and demonstrate programme impact and effectiveness.
• Monitor and evaluate data and share results with key delivery partners to inform future delivery and identify areas where changes are required.
• Gather feedback for the Project Lead from communities on their experience to inform programme adjustments and improvements and maintain records of discussions.
• Share feedback results with communities to assist with further progression of the project and identify areas for collaborative working.
• Create engaging content for website and social media platforms to showcase the work of the communities and raise the profile of the project.
• Organise the annual Greening Campaign conference for communities to network with each other, share ideas and best practice.
• Organise further smaller in-person or online events throughout the year to share knowledge, offer networking opportunities, training sessions that meet community needs, maintain relationships and offer ongoing support to facilitate future success of the project.

• Managed a range of vocational training courses, which prioritised individual success.
• Oversaw examination processes, including liaising with awarding bodies, booking and invigilating exams.
• Worked with sister company, Vespasian Security, to identify and signpost learners to relevant courses to meet individual needs.
• Gathered all personal ID information as required by the awarding body and assisted and directed students as necessary if they didn't have the correct documentation.
• Maintained confidential records securely to comply with GDPR and safeguarding regulations.
• Developed and maintained strong relationships with the awarding bodies, trainers and industry stakeholders.
• Created a wide range of additional learning support materials and revision guides to enable student success.
• Provided one-to-one or group sessions to offer advice, support and guidance to students with additional or specific learning needs or concerns to facilitate optimum success.
• Followed up any learner non-attendance to check on wellbeing or identify and resolve any issues.
• Identified additional learning needs through advanced screening and arranged readers or additional time for learners as necessary.
• Successfully studied all of the courses and exams provided by the Centre to better understand the student experience and to monitor the quality and delivery in order to maximise success rates.
• Provided feedback as necessary as part of a critical evaluation review to advise trainers and tutors for any changes for ongoing student support.
• Maintained the centre website and produced social media to promote all courses and successes and raise the centre profile.

• Liaised with Portsmouth City Council, HIOW Local Resilience Forum and other stakeholders to deliver a traffic management plan as part of Operation Transmission to minimise and manage disruption to the strategic road network around Portsmouth International Port.
• Recruited 60 staff to deliver the project

Worked on a range of short term contracts managing or supporting events, including:

• Great South Run - Assistant Site manager
• Portsmouth Festivities - Events Manager
• South Downs Show - Operations Manager
• Royal visit for Wightlink Ferries Ltd - Event Manager

Planning the event, creating Event Management plans, writing risk assessments. Liaised between clients, staff, contractors and the local authority to ensure effective collaboration and to maintain effective communication so all ran smoothly, on time and to plan.

• Successfully and effectively planned, managed, delivered and evaluated a broad programme of high profile, large scale and small scale outdoor and civic events - which included annual Remembrance Sunday Service, D-Day 70 commemorations, Live at the Bandstand, FA Cup Parade (for which our team was awarded Best Event of the Year in 2008), Olympic Torch Relay, Portsmouth Triathlon and Portsmouth International Kite Festival.
• Produced comprehensive event management plans, risk assessments, site plans and other key event documentation for each event.
• Developed and maintained strong relationships within the Portsmouth City Council hierarchy including the Chief Executive, Leader of the Council and elected members, Head of Culture and other departments.
• Provided written or verbal reports to Chief Executive, Leader of the Council, Lord Mayor and other stakeholders to ensure effective communication on events on Portsmouth City Council land and to raise any issues as necessary.
• Consulted and liaised with key agencies and stakeholders including Hampshire Constabulary, Hampshire Fire and Rescue service, South Central Ambulance Service to ensure effective, compliant and up-to-date event delivery.
• Consulted, advised and supported event organisers to ensure all legislation and requirements were met for outdoor events, which included the Great South Run, Victorious Festival, Race for Life, Pride Festival, Royal Visits, America’s Cup World Series and Portsmouth Festivities.
• Key role in supporting and advising multi-cultural, diverse or faith groups across the city to effectively deliver their own events.
• Successfully manage the spend for each event within an agreed budget.

This post involved researching and booking a diverse programme for Portsmouth Arts Centre - including theatre, spoken word, world music, dance, children's theatre, visual art, street theatre and workshops that reflected the diversity of the city.

I also held the role of child protection and safeguarding representative for the centre.