Summary
Overview
Work History
Education
Skills
Voluntary work
Timeline
Generic

Heather Richardson

Haxby,York

Summary

Accomplished professional with expertise and knowledge in the world of philanthropy and fundraising. Adept at utilising project management software and customer relationship management systems to drive successful outcomes. Demonstrates exceptional communication skills, both written and verbal, alongside a proven ability to maintain confidentiality and discretion. Committed to delivering excellence under pressure while fostering strong relationships.

Overview

23
23
years of professional experience
2
2
years of post-secondary education

Work History

Information Administrator

Office of Philanthropic Partnerships & Alumni
University of York
07.2021 - Current
  • Marking and scoring grant and scholarship applications.
  • Managing the department inbox.
  • Working closely with the Communications Team preparing and sending email communications for fundraising initiatives.
  • Maintaining accurate records in the CRM system, complying with GDPR and handling sensitive information.
  • Communicating with various parties to identify data information needs.
  • Acquiring data from primary or secondary data sources and maintaining databases.

Prospect Researcher

Office of Philanthropic Partnerships & Alumni
University of York
07.2021 - Current
  • Work closely with the Philanthropy Managers and Legacy Manager to build, develop and monitor a pipeline of prospects for mid to high value gifts.
  • Produce high quality and insightful research on prospects, corporate companies, trusts and foundations to support the Philanthropy Managers and Corporate Foundation Team to meet their objectives and financial targets.
  • Conduct due diligence and gift capacity reports on donors and prospects to ensure gifts and asks are in line with the appropriate policies and legislation.
  • Meet with board members and trustee's to discuss and review fundraising targets.


Sales Associate

Next
York
09.2014 - 07.2021
  • Created visually appealing merchandise displays attracting more foot traffic into the store.
  • Conducted regular inventory checks, ensuring adequate stock levels at all times.
  • Increased customer satisfaction by providing exceptional service.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

Beauty Educator

Intuitions School of Hairdressing & Beauty Therapy
Harrogate
07.2009 - 02.2013

Spa Manager

Bannatynes Health Club
York
02.2005 - 07.2009

Senior Beauty Therapist

Ragdale Hall
Leicestershire
09.2002 - 02.2005

Education

Certificate of Higher Education - Education

University of Huddersfield
Huddersfield
09.2010 - 07.2012

Skills

  • Strategic planning
  • Communication skills
  • Calm under pressure
  • Discretion and confidentiality
  • Customer relationship management systems
  • Project Management
  • Database management
  • Strategic decision-making
  • Confidentiality maintenance
  • Written and verbal communication
  • Reporting and documentation
  • Database administration

Voluntary work

I am currently secretary on the PTA at Wigginton Primary School. Over the last two years I have supported the school in a number of ways including successfully obtaining funds through grants for the installation of an artificial pitch. I have built relationships with local businesses to negotiate discounted and free equipment and sponsorship for our annual summer fair.

Timeline

Information Administrator

Office of Philanthropic Partnerships & Alumni
07.2021 - Current

Prospect Researcher

Office of Philanthropic Partnerships & Alumni
07.2021 - Current

Sales Associate

Next
09.2014 - 07.2021

Certificate of Higher Education - Education

University of Huddersfield
09.2010 - 07.2012

Beauty Educator

Intuitions School of Hairdressing & Beauty Therapy
07.2009 - 02.2013

Spa Manager

Bannatynes Health Club
02.2005 - 07.2009

Senior Beauty Therapist

Ragdale Hall
09.2002 - 02.2005

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Heather Richardson