HEATHER MORGAN
Hereford
Summary
NMC-registered nurse with extensive experience in clinical leadership, case management, and public health. Proven skills in assessment, communication, and report writing, effectively managing complex health cases and return-to-work processes. Committed to retraining in Occupational Health, focusing on remote case management and employee wellbeing. Strong background in risk assessment, governance, and compliance with occupational health legislation.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work history
Palliative Care Nurse
St Michaels Hospice
2025.03 - 2025.09
- Providing holistic care for patients with complex palliative care needs.
- Communicating and liaising with relatives and carers regarding patient status while understanding the sensitivities and complexities of each situation.
Manager/Clinical Lead Nurse
Stretton Nursing Home
2023.10 - 2024.12
- Undertake all aspects of medicine management - stock control, medicine administration.
- Care planning to meet the changing needs of the residents.
- Provide leadership and support for the nursing and care team.
- Complete audits and feedback areas of improvement.
- Apply for DoLs when required and review the authorisations.
- Complete safeguarding referrals when required.
- Monitor Accident and Incidents and manage the risk and implement change where needed.
Clinical Lead Nurse/Deputy Manager
Lynhales Hall Nursing Home
2023.04 - 2023.10
- Clinical Lead Nurse and Deputy Manager for a 60-bed dementia nursing home.
- Complete nurse and carers staff meetings, including probation, quarterly supervisions, sickness absences and return to work interviews.
- Auditing care delivery and developing action plans to rectify areas of weakness.
- Manage outstanding training requirements and encouraged development opportunities.
Owner
Turtle Tots Herefordshire
2013.10 - 2023.05
- Created and managed a successful baby and toddler swimming business.
- Manager, mentor, and assessor for swimming teaching staff.
- Budget and Finance of the business.
- Compliance of Health and Safety, risk assessments, and accident/near miss audits.
Registered Nurse
2023.01 - 2023.04
- Nurse for a long-term care home for residents with complex neurological care needs.
Senior Pharmacovigilance Specialist – Remote Working
2021.07 - 2022.10
- Management of pharmacovigilance cases by performing initial assessment of adverse events, write accurate and complete narratives, report cases in accordance with internal guidelines, SOPs and U.S. and Canadian safety regulations.
- Providing quality control on reports and identifying and providing training on aspects of report writing.
- Managing and supporting a small team new to pharmacovigilance by identifying training requirements and providing training and assessment when required.
Clinical Contact Caseworker - Remote Working
2020.05 - 2021.04
- Undertake case interviews and perform an initial public health risk assessment of COVID-19 cases identified for contact tracing.
- Accurate recording of information from interviews onto computer systems.
Practice Nurse
2019.07 - 2021.03
- Chronic Disease Management Clinics (Diabetes, Hypertension, Respiratory)
- Well women clinics including cervical cytology and contraception advice.
- Complex dressings including leg ulcer dressings.
- General treatment duties including travel immunisations and phlebotomy.
Practice Nurse
Farnsfield Surgery
2012.09 - 2013.08
- General treatment room duties including chronic disease management, cervical cytology, contraception advice and well women checks.
- Maintenance of clinical stock.
Lead Nurse Travel Health
Boots, Nottingham
2011.12 - 2012.06
- CQC Registered Manager for MASTA ensuring high standards of legal and regulatory compliance within the clinic.
- Line Manager responsibility for the clinic team including nurses and receptionists.
- Provide a high standard of customer care and work to identify opportunities to improve customer experience.
- Work independently providing travel briefs, vaccinations, and medication to customers.
Practice Nurse
2008.02 - 2011.11
- General treatment room duties.
- COSHH Medicals including audiometry and spirometry.
- Managerial experience of a nursing team.
- Supervised and supported the development of new nurses and HCA’s to the role of primary care.
- Created and maintained a chronic disease register for the practice and in the process implemented clinical changes.
- Implemented a clinical audit register for the practice.
Staff Nurse (RAF)
Queen Elizabeth Hospital, Birmingham
2006.02 - 2008.02
- Completed the newly qualified nurse rotation program on Medical Assessment Unit, Surgical Assessment Unit and Trauma Orthopaedic.
Education
Bachelor of Science - Adult Nursing
Portsmouth University
Portsmouth, England 2003.01 - 2006.01
Skills
- Case management and functional assessment
- Fitness for work and return-to-work planning
- Sickness absence monitoring and attendance management
- Evidence-based clinical report writing
- Remote consultation and digital record keeping
- Risk assessment, audits, and incident investigation
- Confidentiality, governance, and data protection
- Excellent written, verbal, and IT skills
Professional Registration
Registered Adult Nurse, Nursing and Midwifery Council, 05K0447E
Timeline
Palliative Care Nurse
St Michaels Hospice
2025.03 - 2025.09
Manager/Clinical Lead Nurse
Stretton Nursing Home
2023.10 - 2024.12
Clinical Lead Nurse/Deputy Manager
Lynhales Hall Nursing Home
2023.04 - 2023.10
Registered Nurse
2023.01 - 2023.04
Senior Pharmacovigilance Specialist – Remote Working
2021.07 - 2022.10
Clinical Contact Caseworker - Remote Working
2020.05 - 2021.04
Practice Nurse
2019.07 - 2021.03
Owner
Turtle Tots Herefordshire
2013.10 - 2023.05
Practice Nurse
Farnsfield Surgery
2012.09 - 2013.08
Lead Nurse Travel Health
Boots, Nottingham
2011.12 - 2012.06
Practice Nurse
2008.02 - 2011.11
Staff Nurse (RAF)
Queen Elizabeth Hospital, Birmingham
2006.02 - 2008.02
Bachelor of Science - Adult Nursing
Portsmouth University
2003.01 - 2006.01