Heather Moore
Totland Bay,Isle of Wight
Summary
I am a driven nursing professional with 27 years of experience in the NHS care environments. I am compassionate and talented at conducting patient assessments, developing individualized care pans. Successful at delivering high-quality patient care to advance recovery goals and manage conditions. Collaborates successfully with team to meet needs of patients. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment.
My most recent role within the NHS was as Diabetic lead within primary care. Within this role I would diagnose and medicate independently. I have also started my own business in Aesthetics which I have built that over the last ten years.
As a parent of a child with ADHD and ASD. I feel I have a good insight of how difficult it can be to live with and how the right treatment can impact on the whole family. I feel passionately that this is the direction I would like to move into.
Overview
28
28
years of professional experience
Work history
Aesthetic nurse practitioner
Self employed
The courtyard aesthetic clinic , Isle of Wight
10.2021 - Current
- Developed plans and strategies to promote continuous improvement.
- Completed duties to deliver on targets with accuracy and efficiency.
- Oversaw daily operations to achieve high productivity levels.
- Managed on-site evaluations, internal audits and customer surveys.
- Created and maintained displays and signs.
- Replenished stock and processed deliveries to maximise product availability.
- Operated machinery to achieve targets while following regulations.
- Reviewed customer history to recommend appropriate products and services.
- Leveraged strategic networking to create new business opportunities.
- Increased revenue by upselling and recommending products.
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Ordered, dispensed and administered prescribed medications and medical products.
- Handled complex scheduling and pre-booking for all client services.
- Interacted cooperatively with other team members to provide seamless guest experiences.
- Carried out thorough client consultations to meet exact aesthetic requirements.
- Prepared treatment rooms with required equipment and products to maintain seamless workflow.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
Aesthetic nurse practioner
Director
Totland, Isle of Wight
10.2014 - Current
- Administered medication in line with stringent drug regulations.
- Stayed up-to-date on the latest nursing developments to provide best patient care.
- Ordered, dispensed and administered prescribed medications and medical products.
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
- Created and led successful business culture focused on performance.
- Established business goals and objectives to provide organisational direction toward growth and prosperity.
- Applied digital marketing tactics to drive business growth and awareness.
Diabetic nurse lead primary care
Esplanade surgery
Ryde, Isle of Wight
10.2012 - 09.2021
- Prioritised health problems to assist patients in complex, urgent or emergency situations.
- Oversaw, trained and mentored student and junior nursing staff.
- Supported physicians and consultants with tests and procedures.
- Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Participated in health education programmes and nurse education activities in clinical and community settings.
- Leveraged person-centred care to develop care plans and enhance recovery process.
- Trained and mentored junior team members, strengthening high-functioning, efficient clinical teamwork.
- Advised on dietary, nutrition and illness prevention.
- Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Stayed up-to-date on the latest nursing developments to provide best patient care.
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
Practice nurse
Esplanade surgery
Ryde, Isle of Wight
06.2003 - 01.2012
- Trained and mentored junior team members, strengthening high-functioning, efficient clinical teamwork.
- Helped deliver stabilising and life-saving treatments during medical emergencies.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
- Advised on dietary, nutrition and illness prevention.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Dealt with emergencies with calm and composure.
- Stayed up-to-date on the latest nursing developments to provide best patient care.
- Assisted patients with healing and recovery after surgery.
- Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
- Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
- Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
- Handled high-volume telephone and email enquiries to minimise backlogs.
Staff nurse
St Mary’s NHS trust
Newport, Isle of Wight
06.1999 - 06.2003
- Administered medication in line with stringent drug regulations.
- Supported physicians and consultants with tests and procedures.
- Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
- Prioritised health problems to assist patients in complex, urgent or emergency situations.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Advised on dietary, nutrition and illness prevention.
- Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Conducted informative handovers at shift end through concise and accurate reporting and communication.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
- Used oral, topical and IV medications to manage patient symptoms.
- Disposed of samples and hazardous waste to prevent infection.
- Followed modern nursing standards for optimum treatments and patient protection.
Student nurse
St Mary’s NHS trust
Newport, Isle of Wight
09.1996 - 09.1999
- Planned and delivered evidence-based care tailored to patients' needs.
- Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
- Reported accidents, risks and incidents in line with set procedures.
- Assisted team with developing balanced care plans incorporating physical, mental and social needs.
Education
Diploma of Higher Education - Nursing
Portsmouth University
Portsmouth 09/1996 - 06/1999
Certificate of Higher Education - Independent and supplementary prescribing
Southampton Solent University
Southampton 05/2014 - 11/2014
Scottish Qualifications Certificate -
Portsmouth University
PortsmouthTimeline
Aesthetic nurse practitioner
Self employed
10.2021 - Current
Aesthetic nurse practioner
Director
10.2014 - Current
Diabetic nurse lead primary care
Esplanade surgery
10.2012 - 09.2021
Practice nurse
Esplanade surgery
06.2003 - 01.2012
Staff nurse
St Mary’s NHS trust
06.1999 - 06.2003
Student nurse
St Mary’s NHS trust
09.1996 - 09.1999
Diploma of Higher Education - Nursing
Portsmouth University
09/1996 - 06/1999
Certificate of Higher Education - Independent and supplementary prescribing
Southampton Solent University
05/2014 - 11/2014
Scottish Qualifications Certificate -
Portsmouth University
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