Heather Meechan
Glasgow,Lanarkshire
Summary
Dedicated professional with expertise in person-centred counselling and therapeutic communication, demonstrating a non-judgemental attitude and strong verbal and non-verbal communication skills. Proven ability to build trust and therapeutic rapport while maintaining ethical awareness and professional boundaries. Committed to confidentiality and safeguarding, with self-awareness and reflective practice enhancing emotional resilience. Skilled in managing sensitive disclosures, cultural competence, problem-solving, record-keeping, and time management. Aspiring to further develop skills in client-centred approaches within diverse settings.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Care assistant
Northcare Scotland (Ltd)
Glasgow, Glasgow City
11.2025 - Current
- Provided person-centred care and emotional support to 70 individuals with dementia, mental health conditions, and physical or learning disabilities.
- Built trusting relationships using trauma-informed and dementia-appropriate communication to reduce distress and promote emotional regulation.
- Supported individuals with personal care, daily living activities, and mobility while promoting independence and dignity.
- Observed, monitored, and reported changes in mental state, behaviour, and wellbeing to senior staff, contributing to effective care planning.
- Responded calmly to behaviours that challenge, including agitation, anxiety, and confusion, using de-escalation techniques.
- Encouraged participation in meaningful, structured activities to support cognitive functioning, confidence, and social inclusion.
- Maintained accurate records in line with safeguarding, confidentiality, and mental health legislation requirements.
- Worked collaboratively within multidisciplinary teams, liaising with nurses, senior carers, and allied health professionals.
Support worker
Leonard Cheshire Disability
Glasgow, Glasgow City
06.2025 - 11.2025
- Provided personal care including assistance with bathing, dressing, toileting, mobility, and medication management.
- Supported 6 unique individuals with daily living activities such as meal preparation, housekeeping, shopping, and attending appointments.
- Promoted independence by encouraging self-care, confidence, and development of life skills.
- Offered emotional and social support to enhance wellbeing and reduce isolation.
- Monitored and reported changes in physical and mental health, ensuring safety and adherence to care plans.
- Maintained accurate records, including daily logs, incident reports, and communication with families and professionals.
- Advocated for service users’ rights, dignity, and preferences, promoting equality, diversity, and inclusion.
- Collaborated effectively with colleagues and multidisciplinary teams to provide consistent, high-quality care.
- Followed all relevant policies, procedures, and safeguarding protocols in line with organisational and regulatory standards.
- Participated in ongoing training and development to stay updated with best practices in care delivery.
Education
Bachelor of Science - Psychology and Counselling
University of Strathclyde
Glasgow 09.2021 - 07.2025
SCQF Level 8 - COSCA Certificate in Counselling Skills
Centre For Lifelong Learning
Glasgow 09.2025 - 06.2026
Skills
- Active listening and empathic communication
- Building therapeutic rapport and trust
- Ethical awareness, boundaries, and confidentiality
- Emotional intelligence and self-awareness
- Managing sensitive and complex disclosures
- Reflective practice and use of supervision
- Emotional resilience and self-care
- Cultural competence and non-judgemental practice
Timeline
Care assistant
Northcare Scotland (Ltd)
11.2025 - Current
SCQF Level 8 - COSCA Certificate in Counselling Skills
Centre For Lifelong Learning
09.2025 - 06.2026
Support worker
Leonard Cheshire Disability
06.2025 - 11.2025
Bachelor of Science - Psychology and Counselling
University of Strathclyde
09.2021 - 07.2025