Heather Lidington
Bristol,Bristol
Summary
I worked for the Bristol Baptist College for the last 23 years, but was made redundant because of a restructuring of the College Administration team at the end of August. During my time there I answered the door to all visitors, dealt incoming and outgoing post. I ordered and made sure that lunches were delivered for the students, and that rooms were booked when we had visiting people using the building. I also managed the keyfob access to the building and made sure that the maintenance work wa booked and carried out with all the tradesmen. I organised ordering stationary and cleaning supplies. I did photocopying as required, and typed letters for members of staff as needed. I kept the noticeboards up to date and issued a weekly newsletter to all current students and staff. I also looked after the College Alumni and organised a Community Day annually for them. I also collated, arranged for printing and sent out a six monthly College Magazine for all Baptist Churches, students and alumni. During my time at College I used Microsoft Word, Excel, and Outlook and managed the College Database. I have the right to work here in the UK. I am very happy to work in person at the Redland office for 22.5 hours a week. Yes, as you can see, I worked for the Bristol Baptist College for 23 years and have a great deal of experience working for an interacting with a church.
Overview
44
44
years of professional experience
9
9
years of post-secondary education
Work history
Receptionist/Administrator
The Bristol Baptist College
Bristol, Bristol
07.2002 - 08.2025
- Assisted in managing front desk operations by greeting visitors and answering inquiries.
- Supported administrative tasks by organising files and maintaining office supplies.
- Coordinated appointment scheduling and ensured efficient communication between departments.
- Handled incoming calls and directed them to appropriate personnel with professionalism.
- Maintained cleanliness and organisation of reception area to create welcoming environment.
- Processed mail and packages ensuring timely distribution to relevant staff members.
- Contributed to team efforts by participating in office meetings and sharing insights.
- Employed computer systems to manage data entry and maintain accurate records.
Council Admin Assistant/Temporary Secretary
Bristol City Council Environmental Health Dept
Bristol, Bristol
02.2002 - 07.2002
- Coordinated administrative tasks to support efficient operations within department.
- Managed scheduling and communication to enhance workflow and team collaboration.
- Assisted in preparation and distribution of reports to ensure compliance with regulations.
- Organised meetings and events to facilitate discussions on environmental health initiatives.
- Maintained accurate records and documentation to streamline information retrieval processes.
- Liaised with external stakeholders to address inquiries and provide necessary information.
- Updated and maintained departmental databases to ensure data integrity and accessibility.
- Contributed to development of process improvements to enhance overall departmental efficiency.
- Wrote professional letters, emails and memoranda for business communication.
- Examined, scanned and input documents in software system.
- Sorted and organised different types of information by document type, personnel or location.
- Kept adequate office supplies on hand to support staff and business requirements.
- Arranged filing systems for easy use and retrieval by personnel.
Production Secretary/Production Manager Roles
The BBC
Bristol, Bristol
03.1984 - 02.2002
- Coordinated production schedules and logistics to ensure seamless workflow throughout projects.
- Managed communication between departments and external stakeholders to facilitate efficient collaboration.
- Oversaw administrative functions including documentation and correspondence to maintain accurate records.
- Assisted in resource allocation and budgeting processes to optimise production efficiency.
- Supervised on-set activities to support crew and cast in achieving production goals.
- Developed and implemented filing systems to enhance accessibility of project information.
- Facilitated meetings and briefings to keep teams informed of project developments and timelines.
- Reviewed scripts and production materials to ensure alignment with project objectives and standards.
- Resolved logistical issues swiftly to avoid disruption in production schedule.
- Coordinated meetings for effective communication.
- Streamlined workflow processes by implementing efficient administrative systems.
Secretary to the Directors
Brocklebank Travel (Cunard Crusader World Travel)
Bristol, Bristol
01.1982 - 03.1984
- Managed complex scheduling for directors ensuring efficient allocation of time and resources.
- Coordinated travel arrangements including itineraries accommodations and transport logistics.
- Maintained accurate records of meetings correspondence and vital documents for easy access.
- Facilitated communication between directors and various departments enhancing workflow and collaboration.
- Organised office operations and procedures promoting a professional and efficient working environment.
- Assisted in the planning and execution of corporate events ensuring successful outcomes.
- Prioritised workload to meet tight deadlines.
- Implemented improved filing systems streamlining document retrieval and enhancing organisational efficiency.
- Coordinated events that resulted in positive company exposure.
- Mitigated risk by identifying potential issues whilst preparing reports and documents.
- Handled customer inquiries effectively; increased customer satisfaction rates.
- Scheduled appointments for executive management team.
- Maintained confidential records, safeguarding sensitive corporate information.
Education
Medical Secretary Diploma - Secretarial skills
City of Bath Technical College
Bath 09.1979 - 06.1981
5 O levels and 2 A levels -
Wellsway School
Keynsham, Bath and North East Somerset 09.1972 - 06.1979
Skills
- Telephone operation
- Positive outlook
- Patience and composure
- Email correspondence
- Electronic switchboard operation
- Discretion and confidentiality
- Reliable punctuality
- Basic bookkeeping
- Meeting room preparation
- Hospitality standards
- Front desk security protocols
- Reception area maintenance
- Flexible
- Customer Service
- Calm under pressure
- Invoice processing
- Project scheduling
- Data Entry
- Conflict Resolution
- Microsoft Office Suite
- Microsoft Office
- Post management
- Record-keeping and bookkeeping
- Office equipment operations
- Meeting arrangements
- Clean and tidy nature
- Professional demeanour
- Photocopier operation
- Well-presented
- Security awareness
- Professional appearance
- Administration
- Travel coordination
- Correspondence distribution
- Building contractor liaison
- Database administration
- Fast typing speed
- Word processing
- Interpersonal relations
- Punctual
- Interpersonal communications
Affiliations
- I love going to the cinema and enjoy going to the theatre. I volunteer on Saturdays for St Peter's Hospice shop in Keynsham. I help sort the donated bags, sort and value donated jewellery, handbags and antiques.
Timeline
Receptionist/Administrator
The Bristol Baptist College
07.2002 - 08.2025
Council Admin Assistant/Temporary Secretary
Bristol City Council Environmental Health Dept
02.2002 - 07.2002
Production Secretary/Production Manager Roles
The BBC
03.1984 - 02.2002
Secretary to the Directors
Brocklebank Travel (Cunard Crusader World Travel)
01.1982 - 03.1984
Medical Secretary Diploma - Secretarial skills
City of Bath Technical College
09.1979 - 06.1981
5 O levels and 2 A levels -
Wellsway School
09.1972 - 06.1979