Heather Chamberlain
Belford,Northumberland
Summary
Accomplished professional with expertise in client relations, decision making, and project management. Demonstrates strong organisational awareness and resourcefulness in business administration, ensuring health and safety compliance. Proficient in Microsoft Office Suite and financial reporting, with a focus on effective time-management and project budgeting. Committed to enhancing customer service and achieving strategic career goals within a dynamic environment.
Overview
35
35
years of professional experience
6
6
years of post-secondary education
Work history
Business Co-Ordinator
JB Site Investigations
Berwick upon Tweed, Northumberland
2004.01 - Current
- Led team training sessions to improve overall performance and efficiency.
- Cultivated a positive work environment, boosting staff morale and productivity.
- Cultivated a rapport with Clients to ensure repeat work
- Assisted in budget preparation to ensure financial stability of projects.
- Coached new employees in company procedures, improving their integration into the team swiftly.
- Maintained detailed records of project progress, SHEQ plant & vehicle records, drillers certification & training
- Prepared client quotations and maintain the drilling bookings & rig programme
- Prepared monthly accounts for WIP & P&L
Various
Borderline Temp Agency
Duns, Sottish Border
2003.09 - 2004.01
- Various - covering all office procedures
Company Secretary/Office Manager
Amble Boat Company Ltd
Amble, Northumberland
1999.09 - 2003.09
- Management Accounts - Sales & Purchase Ledger
- Payroll/ Tax Return Preparation
- Bank Reconciliation/VAT Returns
- Quotations, General Office Duties
- Occasional cover for the on-site Chandlery shop
PA/ Accounts Administrator
Lindisfarne Ltd
Holy Island, Northumberland
1991.01 - 1998.09
- Managed expense reports accurately for budget control purposes.
- Payroll/Tax Returns
- Bank Reconciliation/VAT Returns
- Reconciliation for HMRC of Duty payable
- Stock Control
- Overseeing staff
Education
GCE 'O' Levels - English Language, English Literature, History, Chemistry, Domestic SCience
Prudhoe Seondary Modern School
Prudhoe on Tyne, Northumberland 1969.04 - 1972.04
Certificate in Office Studies - English Language, Book-keeping, Office Practice & Administration
Newcastle College of Charles Trevelyn
Newcastle upon Tyne, 1972.09 - 1973.09
I.A.T.A. Certificate - Office & Travel Management
Leeds College
Leeds 1987.09 - 1988.09
SAGE Certificate of Competence - Payroll, Financial Controller & Line 50
Newcastle College
Newcastle upon Tyne 1998.09 - 1999.09
Skills
- Client relations
- Decision making
- Time-management
- Project budgeting
- Resourcefulness
- Business administration
- Customer Service
- Health and Safety Compliance
- Organisational awareness
- Decision-Making authority
- Microsoft Office Suite
- Project Management
- Financial reporting
Affiliations
- Volunteer work for three Spaniel rescue charities, covering home checks within Northumberland/Scottish Borders.
- Club Secretary for local Leek Club at The Ship Hotel, Seahouses
- Driving, Gardening & DIY
Timeline
Business Co-Ordinator
JB Site Investigations
2004.01 - Current
Various
Borderline Temp Agency
2003.09 - 2004.01
Company Secretary/Office Manager
Amble Boat Company Ltd
1999.09 - 2003.09
SAGE Certificate of Competence - Payroll, Financial Controller & Line 50
Newcastle College
1998.09 - 1999.09
PA/ Accounts Administrator
Lindisfarne Ltd
1991.01 - 1998.09
I.A.T.A. Certificate - Office & Travel Management
Leeds College
1987.09 - 1988.09
Certificate in Office Studies - English Language, Book-keeping, Office Practice & Administration
Newcastle College of Charles Trevelyn
1972.09 - 1973.09
GCE 'O' Levels - English Language, English Literature, History, Chemistry, Domestic SCience
Prudhoe Seondary Modern School
1969.04 - 1972.04