Heath Kenyon
Burnley,Lancashire
Summary
Accomplished educator specializing in online English instruction, focusing on enhancing conversational fluency through individualized coaching. Proven track record of delivering constructive feedback that improves learning outcomes while respecting cultural diversity. Expertise in utilizing remote teaching tools to create engaging and interactive educational experiences. Committed to fostering an inclusive learning environment that addresses the diverse needs of all students.
Overview
34
34
years of professional experience
4
4
years of post-secondary education
Work history
Self-Employed Estate Agency Franchisee
EweMove
Ribble Valley, Lancashire
2024.07 - 2025.08
- Utilised local market knowledge to advise clients on pricing strategies and housing trends, maximising profit opportunities.
- Promoted sales with effective marketing strategies and high-quality property listings.
- Scheduled viewings for interested buyers, showcasing the best features of each property.
- Educated first-time homebuyers on mortgage options guiding them towards informed financial decisions.
- Conducted comprehensive property valuations for potential sellers, resulting in realistic listing prices.
- Actively followed-up with prospective buyers after viewings encouraging faster decision making.
Operations & Business Development Consultant
Independent / Contract Roles
2022.01 - 2024.06
- Identified potential market sectors to expand company's reach.
- Driver strategic planning sessions which brought about innovative ideas for business growth.
- To meet business objectives, consistently monitored performance indicators against targets set.
- Conducted regular meetings with clients for feedback enhancement of services provided.
Store Manager
Various
2019.01 - 2022.01
- Managed staff rosters, ensuring adequate coverage during peak times.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
- Developed a team-oriented environment by implementing effective leadership strategies.
Sales Consultant
Various
2014.01 - 2018.12
- Utilised CRM software efficiently, improving lead tracking and follow-ups.
- Nurtured leads into successful conversions, boosting overall sales figures.
- Built strong relationships with customers, resulting in repeat business.
- Assisted customers through entire sales process to ensure satisfaction.
Retail Manager
Various
2003.06 - 2013.07
- Implemented loss prevention strategies for reducing shrinkage levels in the store.
- Oversaw recruitment process thereby ensuring best talents were hired into the retail team.
- Provided coaching support for staff members which resulted in enhanced performances.
- Recruited and trained staff members, leading by example to consistently elevate store standards.
- Improved team performance through regular coaching and feedback, fostering culture of continuous improvement.
Event Manager
Farmhouse Fare
, Lancashire
1997.07 - 2003.06
- Organised diverse team members, fostering a collaborative work environment.
- Managed event logistics, ensuring smooth running of multiple events.
- Handled client queries promptly delivering superior customer service.
- Managed large-scale events from initial planning to successful completion.
Teacher
Various
1991.09 - 1997.06
- Created inclusive classroom setting to ensure all students felt accepted and valued.
- Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
- Tailored homework assignments according to individual student ability level, increased understanding of complex concepts.
- Assessed student progress, provided constructive feedback for improvement.
- Adjusted teaching methods according to individual student's needs, ensured inclusive learning environment.
- Adapted teaching methods and materials to meet students' varying needs and interests.
Education
Certificate of Higher Education - Coaching
Certified College of Coaching
USA 2012.06 - 2013.01
Postgraduate Certificate of Education - Secondary Education
University of London, Institute of Higher Education
London 1991.09 - 1992.06
BA (Hons) - Economic & Political Studies with Law & Society
Middlesex University
London 1986.09 - 1989.06
Skills
- Online English instruction
- Business communication
- Conversational fluency
- Coaching and support
- Cross-cultural awareness
- Goal alignment strategies
- Professional feedback techniques
- Remote teaching tools
Highlights Relevant to English Instruction
- Delivered inclusive instruction to learners of varied backgrounds as a classroom teacher.
- Certified coach, enabling personalized learning approaches that build motivation and self-assurance.
- Business and retail roles inform practical English teaching for workplace and customer interactions.
- Experienced communicator with a knack for adapting style to suit learner goals and environments.
- Lived in Australia, Canada, and the UK, providing rich insights into dialects, pronunciation, and cultural context.
- Proficient in digital platforms and short-format remote learning techniques.
Cultural & Personal Engagement
- Internationally lived across Australia, Canada, and the UK, offering real-world perspective on language diversity.
- Globally curious traveller and cultural explorer, adept at connecting through conversation.
- Passionate about food, arts, and engaging dialogue—frequently weaves cultural examples into teaching.
- Experienced mentor and former board director in community-led organizations.
Timeline
Self-Employed Estate Agency Franchisee
EweMove
2024.07 - 2025.08
Operations & Business Development Consultant
Independent / Contract Roles
2022.01 - 2024.06
Store Manager
Various
2019.01 - 2022.01
Sales Consultant
Various
2014.01 - 2018.12
Certificate of Higher Education - Coaching
Certified College of Coaching
2012.06 - 2013.01
Retail Manager
Various
2003.06 - 2013.07
Event Manager
Farmhouse Fare
1997.07 - 2003.06
Postgraduate Certificate of Education - Secondary Education
University of London, Institute of Higher Education
1991.09 - 1992.06
Teacher
Various
1991.09 - 1997.06
BA (Hons) - Economic & Political Studies with Law & Society
Middlesex University
1986.09 - 1989.06