Summary
Overview
Work history
Education
Skills
Highlights Relevant to English Instruction
Cultural & Personal Engagement
Timeline
Generic

Heath Kenyon

Burnley,Lancashire

Summary

Accomplished educator specializing in online English instruction, focusing on enhancing conversational fluency through individualized coaching. Proven track record of delivering constructive feedback that improves learning outcomes while respecting cultural diversity. Expertise in utilizing remote teaching tools to create engaging and interactive educational experiences. Committed to fostering an inclusive learning environment that addresses the diverse needs of all students.

Overview

34
34
years of professional experience
4
4
years of post-secondary education

Work history

Self-Employed Estate Agency Franchisee

EweMove
Ribble Valley, Lancashire
07.2024 - 08.2025
  • Utilised local market knowledge to advise clients on pricing strategies and housing trends, maximising profit opportunities.
  • Promoted sales with effective marketing strategies and high-quality property listings.
  • Scheduled viewings for interested buyers, showcasing the best features of each property.
  • Educated first-time homebuyers on mortgage options guiding them towards informed financial decisions.
  • Conducted comprehensive property valuations for potential sellers, resulting in realistic listing prices.
  • Actively followed-up with prospective buyers after viewings encouraging faster decision making.

Operations & Business Development Consultant

Independent / Contract Roles
01.2022 - 06.2024
  • Identified potential market sectors to expand company's reach.
  • Driver strategic planning sessions which brought about innovative ideas for business growth.
  • To meet business objectives, consistently monitored performance indicators against targets set.
  • Conducted regular meetings with clients for feedback enhancement of services provided.

Store Manager

Various
01.2019 - 01.2022
  • Managed staff rosters, ensuring adequate coverage during peak times.
  • Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
  • Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
  • Developed a team-oriented environment by implementing effective leadership strategies.

Sales Consultant

Various
01.2014 - 12.2018
  • Utilised CRM software efficiently, improving lead tracking and follow-ups.
  • Nurtured leads into successful conversions, boosting overall sales figures.
  • Built strong relationships with customers, resulting in repeat business.
  • Assisted customers through entire sales process to ensure satisfaction.

Retail Manager

Various
06.2003 - 07.2013
  • Implemented loss prevention strategies for reducing shrinkage levels in the store.
  • Oversaw recruitment process thereby ensuring best talents were hired into the retail team.
  • Provided coaching support for staff members which resulted in enhanced performances.
  • Recruited and trained staff members, leading by example to consistently elevate store standards.
  • Improved team performance through regular coaching and feedback, fostering culture of continuous improvement.

Event Manager

Farmhouse Fare
, Lancashire
07.1997 - 06.2003
  • Organised diverse team members, fostering a collaborative work environment.
  • Managed event logistics, ensuring smooth running of multiple events.
  • Handled client queries promptly delivering superior customer service.
  • Managed large-scale events from initial planning to successful completion.

Teacher

Various
09.1991 - 06.1997
  • Created inclusive classroom setting to ensure all students felt accepted and valued.
  • Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
  • Tailored homework assignments according to individual student ability level, increased understanding of complex concepts.
  • Assessed student progress, provided constructive feedback for improvement.
  • Adjusted teaching methods according to individual student's needs, ensured inclusive learning environment.
  • Adapted teaching methods and materials to meet students' varying needs and interests.

Education

Certificate of Higher Education - Coaching

Certified College of Coaching
USA
06.2012 - 01.2013

Postgraduate Certificate of Education - Secondary Education

University of London, Institute of Higher Education
London
09.1991 - 06.1992

BA (Hons) - Economic & Political Studies with Law & Society

Middlesex University
London
09.1986 - 06.1989

Skills

  • Online English instruction
  • Business communication
  • Conversational fluency
  • Coaching and support
  • Cross-cultural awareness
  • Goal alignment strategies
  • Professional feedback techniques
  • Remote teaching tools

Highlights Relevant to English Instruction

  • Delivered inclusive instruction to learners of varied backgrounds as a classroom teacher.
  • Certified coach, enabling personalized learning approaches that build motivation and self-assurance.
  • Business and retail roles inform practical English teaching for workplace and customer interactions.
  • Experienced communicator with a knack for adapting style to suit learner goals and environments.
  • Lived in Australia, Canada, and the UK, providing rich insights into dialects, pronunciation, and cultural context.
  • Proficient in digital platforms and short-format remote learning techniques.

Cultural & Personal Engagement

  • Internationally lived across Australia, Canada, and the UK, offering real-world perspective on language diversity.
  • Globally curious traveller and cultural explorer, adept at connecting through conversation.
  • Passionate about food, arts, and engaging dialogue—frequently weaves cultural examples into teaching.
  • Experienced mentor and former board director in community-led organizations.

Timeline

Self-Employed Estate Agency Franchisee

EweMove
07.2024 - 08.2025

Operations & Business Development Consultant

Independent / Contract Roles
01.2022 - 06.2024

Store Manager

Various
01.2019 - 01.2022

Sales Consultant

Various
01.2014 - 12.2018

Certificate of Higher Education - Coaching

Certified College of Coaching
06.2012 - 01.2013

Retail Manager

Various
06.2003 - 07.2013

Event Manager

Farmhouse Fare
07.1997 - 06.2003

Postgraduate Certificate of Education - Secondary Education

University of London, Institute of Higher Education
09.1991 - 06.1992

Teacher

Various
09.1991 - 06.1997

BA (Hons) - Economic & Political Studies with Law & Society

Middlesex University
09.1986 - 06.1989
Heath Kenyon