Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Hazha Hamad

Hertfordshire,United Kingdom

Summary

I am a highly organised, reliable, and results-oriented professional with a strong dedication to delivering high-quality work. I consistently strive for excellence, taking pride in completing every task with attention to detail and a proactive attitude. Adaptable and quick to learn, I thrive in dynamic environments and handle new responsibilities with confidence and efficiency. With excellent communication skills, I build strong relationships with colleagues and clients, maintaining a friendly and respectful approach. I manage time effectively, stay composed under pressure, and respond well to a variety of challenges. Passionate about teamwork, I enjoy contributing to shared goals while fostering a positive, collaborative atmosphere.

Overview

4
4
years of professional experience

Work history

Real Estate Developer

Real Estate Agent
Sheffield
01.2023 - 05.2025
  • I have dedicated my career to working as a real estate developer, leveraging my skills, experience, and expertise in land acquisition, property evaluation, financing, construction, and marketing.
  • As a real estate developer, I have undertaken various projects, ranging from residential properties to commercial complexes, aimed at transforming undeveloped land into thriving communities that meet the demands and aspirations of discerning buyers and investors.
  • By meticulously coordinating architectural design, zoning compliance, environmental considerations, and market analysis, I have successfully executed projects that enhance property values, revitalise neighbourhoods, and contribute to the overall growth and prosperity of the regions I operate in.
  • Through my ability to identify untapped potential, secure necessary permits and financing, and manage teams of professionals, I have consistently delivered high-quality developments that exceed industry standards and surpass clients' expectations.
  • My commitment to innovation, sustainability, and a customer-centric approach ensures that each development balances functionality, aesthetics, and market demand, ultimately maximising returns for stakeholders while creating thriving and harmonious communities.

Customer Service Advisor (Full-time)

EC Outsourcing
Sheffield
06.2021 - 05.2025
  • I made an average of 170 calls per day, both outbound and inbound.
  • I made 53 sales in a day hitting campaign record 2 times in a row.
  • Responding to consumer enquiries and complaints in a timely and professional manner.
  • Elevate complaints to management when necessary.
  • Maintaining company regulations and procedures when working with clients.
  • Following up on client calls ensures a high level of customer satisfaction.
  • Upsell things and services whenever possible, and work hard to meet sales goals.
  • Got incredible phone skills, knowing how to communicate with customers in the most effective way possible, explaining what we do and sell.

Aesthetic Practitioner

Self employed
Sheffield
01.2024 - 03.2025
  • As a non-surgical practitioner specialising in fillers and Botox, I possess a unique skill set that allows me to enhance my clients' natural beauty without the need for invasive surgical procedures.
  • My passion lies in helping individuals achieve their desired aesthetic goals through safe and effective non-surgical treatments.
  • With experience and a comprehensive understanding of facial anatomy, I have developed a keen eye for artistic detail, enabling me to create harmonious and visually appealing results.
  • I firmly believe that every individual deserves to feel confident in their own skin, and my aim is to provide them with natural-looking enhancements that enhance their best features.
  • In addition to my technical abilities, I prioritise building strong and trusting relationships with my clients.
  • I believe in open communication and take the time to educate my clients about the procedures they are undergoing, risks, and expected outcomes.
  • This approach allows them to make informed decisions about their treatments, fostering a sense of trust and collaboration.

Education

Certificate of higher education - Business Management

University of Sheffield
Sheffield, South Yorkshire

Skills

  • Excellent customer service and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Exceptional organisational and time management skills
  • Proficient in handling various computer systems and software
  • Knowledge of airport operations and regulations
  • Ability to remain calm and professional in stressful situations

Languages

English
Native

Timeline

Aesthetic Practitioner

Self employed
01.2024 - 03.2025

Real Estate Developer

Real Estate Agent
01.2023 - 05.2025

Customer Service Advisor (Full-time)

EC Outsourcing
06.2021 - 05.2025

Certificate of higher education - Business Management

University of Sheffield

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Hazha Hamad