Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Hazem Salem

London,City of London

Summary

Property professional with extensive experience in residential sales, lettings, and HMO portfolio management. Expertise in client service and property presentation throughout the sales process, ensuring clarity and consistent results. Bilingual in Arabic and English, facilitating effective communication with diverse clients. Seeking to leverage skills in a dynamic sales environment to enhance client experiences and deliver exceptional homes.

Overview

9
9
years of professional experience

Work history

Letting and Property Manager HMO ( Part Time )

Harris Estates Mayfair LTD
City of London, City of London
05.2019 - Current
  • Managed portfolio of licensed HMO properties across London, ensuring adherence to regulatory compliance.
  • Coordinated refurbishment and interior presentation for property lettings.
  • Oversaw tenancy cycles, handling referencing, agreements, deposits, and renewals.
  • Liaised with tradespeople to ensure timely maintenance and uphold service standards.
  • Maintained positive relationships with tenants by addressing enquiries and issues promptly.
  • Ensured compliance with safety and legal standards for HMO licensing.
  • Organised regular meetings with property owners to discuss updates and concerns.
  • Managed tenant move ins and move-outs efficiently, reducing property vacancy periods.
  • Conducted thorough background checks on potential tenants, mitigating risk of default or damage to properties.
  • Streamlined administrative processes, improving efficiency within the office environment.

Site & Facilities Assistant

Elthorne Park High School
Ealing Broadway, Ealing
12.2024 - 05.2025
  • Conducted daily site inspections to ensure compliance with health and safety standards.
  • Coordinated external contractors to facilitate routine maintenance activities.
  • Provided language support for Arabic-speaking parents, enhancing communication and inclusivity.
  • Recognised by Head Teacher for outstanding contributions in preparing for Ofsted inspection.
  • Assumed full responsibility for site management during absence of site manager.
  • Achieved ‘Outstanding' rating from Ofsted through meticulous site presentation.
  • Demonstrated ability to work under pressure while maintaining high operational standards.

Property Operations & Guest Experience Coordinator

West London Islamic Centre
Ealing Broadway, Ealing
12.2022 - 12.2024
  • Transformed site appearance and standards through proactive management practices.
  • Maintained a welcoming environment for all visitors to enhance experience.
  • Acted as a professional contact for community members, addressing inquiries efficiently.
  • Demonstrated exceptional time management and self-discipline in an independent role.
  • Fostered a peaceful atmosphere through attentive service and presence.
  • Responded promptly to issues, ensuring seamless operation of premises.
  • Supported community functions with unwavering dedication and initiative.

Sales negotiator

Gravity Estates LTD
Golders Green, Barnet
05.2022 - 11.2022
  • Engaged new and existing clients to assess requirements and match them with suitable properties.
  • Conducted property viewings enthusiastically, emphasising each home's strongest features for potential buyers.
  • Crafted compelling listings using Rightmove and Zoopla, writing enticing descriptions to boost engagement.
  • Liaised effectively between buyers and sellers, ensuring smooth negotiations through clear communication.
  • Supported vendors by providing valuable market insights and arranging professional valuations.
  • Maintained meticulous records and addressed enquiries swiftly, earning positive feedback from clients.
  • Demonstrated adaptability in a fast-paced environment while maintaining focus on performance quality.

Letting and sales negotiator

Jack barkley Estates
Canary Wharf, Tower Hamlets
02.2016 - 02.2019
  • Registered new applicants and matched them to suitable properties efficiently.
  • Organised property viewings, effectively showcasing value and features.
  • Drafted tenancy agreements, processed deposits, and managed referencing.
  • Handled incoming calls, emails, and walk-in inquiries professionally.
  • Conducted property inspections to ensure readiness for new tenancies.
  • Resolved minor tenant disputes, maintaining high service quality.
  • Developed client care skills and sales resilience in a high-demand market.
  • Gained negotiation confidence through comprehensive lettings cycle management.

Education

Bachelor's in Tourism & Hotels - Faculty of Tourism and Hotels

Pharaohs Academy
09.2004 - 06/2007

BSc in Business Management - Organizational Behaviour and Strategic Management

Greenwich School Of Management
London
06.2012 - 02/2015

Skills

    Negotiation and agreement handling

    Market awareness and sales readiness

    Accountability in decision-making

    Client communication excellence

    Operational attention to detail

    Problem resolution strategies

    Regulatory compliance and safety standards

    Impactful property presentations

    Time management self-discipline

    Service delivery communication

    Professional client interactions

    Client relationship management

    Deal negotiation expertise

    Property marketing proficiency

    CRM systems expertise

    Contracts and lettings compliance coordination

Languages

English
Fluent
Arabic
Fluent

Affiliations

  • Property and architecture , Personal development ,Cross-cultural communication ,Reading ,Community engagement , Organisation and time discipline

Timeline

Site & Facilities Assistant

Elthorne Park High School
12.2024 - 05.2025

Property Operations & Guest Experience Coordinator

West London Islamic Centre
12.2022 - 12.2024

Sales negotiator

Gravity Estates LTD
05.2022 - 11.2022

Letting and Property Manager HMO ( Part Time )

Harris Estates Mayfair LTD
05.2019 - Current

Letting and sales negotiator

Jack barkley Estates
02.2016 - 02.2019

BSc in Business Management - Organizational Behaviour and Strategic Management

Greenwich School Of Management
06.2012 - 02/2015

Bachelor's in Tourism & Hotels - Faculty of Tourism and Hotels

Pharaohs Academy
09.2004 - 06/2007

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