Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Hayley Louise Dawson

Middlesbrough,United Kingdom

Summary

Keen interest in technology, innovation, and fitness. Eager to learn and embrace new challenges. Passionate about customer satisfaction and operational efficiency. Dynamic and adaptable Warehouse Operative with experience in logistics, technical troubleshooting, and process management. Demonstrates strong communication skills, technical aptitude, and a commitment to safety and efficiency. Excels in fast-paced environments, showcasing problem-solving abilities and a customer-centric approach.

Overview

6
6
years of professional experience

Work history

Amazon - Warehouse Operative

Middlesbrough
07.2021 - Current
  • Actively worked on FSRI robots, quickly diagnosing and resolving issues to ensure uninterrupted warehouse operations
  • Acted as a Jambuster, efficiently resolving blockages on conveyances, ensuring the timely movement of goods and minimizing downtime
  • Played a pivotal role as a Process Guide in running a pack process called PCNS, overseeing the workflow, and ensuring that packing procedures comply with Amazon's standards
  • Collaborated with the technical team to maintain high availability and reliability of warehouse systems.

Delivery and Food Courier

05.2019 - 07.2021
  • Efficiently managed logistics and delivery services, ensuring timely and safe delivery of food items
  • Utilized routing software and handheld devices for order management and navigation
  • Collaborated with restaurant staff for order accuracy and addressed customer inquiries and concerns with a customer-centric approach.

Front of House Assistant

DW Fitness First Gym
06.2019 - 01.2020
  • Facilitated gym members with check-ins, membership inquiries, and provided general customer service
  • Maintained cleanliness and organization of gym facilities, ensuring a safe environment for members
  • Assisted in promoting gym services, demonstrating strong communication and presentation skills.

General Farmhand, Lawson
02.2017 - 05.2018
  • Operated and maintained farm machinery, demonstrating technical aptitude and ensuring operational efficiency
  • Participated in sowing and harvest seasons, executing agricultural tasks with precision and safety consciousness
  • Managed inventory and supplies, utilizing data and organizational skills for smooth farm operations.

Education

Teesside University
2011

Skills


  • Excellent communication skills: Proficient in oral articulation and presentation, ensuring effective collaboration with team members and clients
  • Technical aptitude and problem-solving: Demonstrated ability in handling and resolving technical issues with warehouse machinery and tools
  • Organizational and multitasking skills: Ability to manage time effectively and handle multiple responsibilities in a fast-paced environment
  • Safety-conscious: Experience in ensuring a safe and clean work environment, coupled with an Emergency First Responder and First Aid certification
  • Data savvy: Familiar with PC and tablet operations including Microsoft Office, capable of managing and interpreting data
  • Customer-centric: Committed to keeping the customer at the heart of every decision, with a track record of providing excellent service
  • Adaptable: Flexible in adapting to different roles and environments, eager to learn and grow

Accomplishments

  • Emergency First Responder and First Aid certificate - Trained in providing immediate emergency response and basic first aid, essential for ensuring the safety and wellbeing of self and colleagues in a workplace setting, particularly in environments with machinery and technical equipment.

Timeline

Amazon - Warehouse Operative

07.2021 - Current

Front of House Assistant

DW Fitness First Gym
06.2019 - 01.2020

Delivery and Food Courier

05.2019 - 07.2021

General Farmhand, Lawson
02.2017 - 05.2018

Teesside University

Similar Profiles

Create profile
Hayley Louise Dawson