Hayley Wright
Stourbridge,West Midlands
Summary
Caring Childcare Practitioner with comprehensive background in developing educational programmes and activities Displays good moral character and work ethics in catering to diverse needs of children. Highly. Demonstrates professionalism and compassion towards children and families.
Overview
12
12
years of professional experience
Work history
Childcare practitioner
Hagley Primary School WACC
Hagley, Worcestershire
02.2023 - Current
- Contributed to staff meetings, sharing insights to enhance communication and team collaboration.
- Tracked children's learning and development milestones, informing tailored support for individual progress.
- Established and upheld a welcoming, safe environment, fostering children's emotional well-being and developmental growth.
Barista & waitress
Hodge Hill Cafe
Kidderminster, Worcestershire
10.2022 - 02.2023
- Managed high-volume orders during peak hours, ensuring consistent quality of service.
- Ensured customer satisfaction by delivering high-quality coffee and beverages.
- Created a welcoming atmosphere for customers, encouraging repeat visits.
Barista & waitress
Webbs Garden Centre
Hagley, Worcestershire
11.2021 - 10.2022
- Demonstrated proficiency in operating espresso machines with precision and care.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Managed high volume orders during peak hours maintaining quality of service.
Front of house team member
Old White Horse
Stourbridge, Dudley
11.2019 - 10.2021
- Delivered professional service while managing multiple tasks, ensuring smooth operations during peak hours.
- Built rapport with regular diners, cultivating loyalty and repeat business.
- Suggested menu items to guests, improving their dining experience and encouraging new orders.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
Lunchtime supervisor
Hagley Primary School
Hagley, Worcestershire
04.2017 - 07.2019
- Maintained orderliness in eating areas to promote a respectful dining environment.
- Ensured cleanliness of dining area, enhancing overall student satisfaction.
- Streamlined student flow within canteen, reducing congestion during meal times.
Childcare practitioner
Hagley Primary School WACC
Hagley, Worcestershire
12.2016 - 02.2019
- Built strong relationships with parents to enhance collaboration in child care.
- Monitored individual progress of each child and communicated insights during parent meetings to support child development.
- Adapted strategies to meet individual needs of each child, resulting in better behaviour management.
Teaching assistant (S.E.N. 1to1)
Hagley Primary School
Hagley, Worcestershire
09.2017 - 05.2018
- Delivered tailored support to a child with Autism, fostering engagement and learning in a classroom setting
- Both in the classroom and also in an SEN environment, implementing the T.H.R.I.V.E. initiative.
Office administrator
Town & Country Property Services
Stourbridge, Dudley
07.2014 - 10.2016
- Assisted in staff recruitment, contributing to building a strong team.
- Completed data entry tasks accurately, ensuring error-free records were maintained.
- Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
Childcare practitioner
326 Gigmill Primary School
Stourbridge, Dudley
09.2013 - 07.2014
- Maintained safety for all children through vigilant supervision and a well-structured environment.
- Implemented daily routines for children, providing structure and consistency in their day.
- Facilitated group activities to promote children's social development and encourage interaction.
- Monitored individual progress of each child in my care; communicated insights during parent meetings to support development.
Education
CACHE Diploma Level 3 - Childcare & Education
Sandwell College
Sandwell /2010 - /2012
BTEC Level 3 National Diploma - Health & Social Care
Lordswood Girls Sixth Form
Birmingham /2008 - /2010
GCSEs - Maths C, English Language B, English Literature B, IT B, Science C, RE A Drama B, Child Dev B
Lordswood Girls Secondary
Birmingham /2002 - /2008
BTEC Nation First Diploma - Sports
Lordswood Girls Secondary
Birmingham /2002 - /2008
Timeline
Childcare practitioner
Hagley Primary School WACC
02.2023 - Current
Barista & waitress
Hodge Hill Cafe
10.2022 - 02.2023
Barista & waitress
Webbs Garden Centre
11.2021 - 10.2022
Front of house team member
Old White Horse
11.2019 - 10.2021
Teaching assistant (S.E.N. 1to1)
Hagley Primary School
09.2017 - 05.2018
Lunchtime supervisor
Hagley Primary School
04.2017 - 07.2019
Childcare practitioner
Hagley Primary School WACC
12.2016 - 02.2019
Office administrator
Town & Country Property Services
07.2014 - 10.2016
Childcare practitioner
326 Gigmill Primary School
09.2013 - 07.2014
CACHE Diploma Level 3 - Childcare & Education
Sandwell College
/2010 - /2012
BTEC Level 3 National Diploma - Health & Social Care
Lordswood Girls Sixth Form
/2008 - /2010
GCSEs - Maths C, English Language B, English Literature B, IT B, Science C, RE A Drama B, Child Dev B
Lordswood Girls Secondary
/2002 - /2008
BTEC Nation First Diploma - Sports
Lordswood Girls Secondary
/2002 - /2008