Hayley Stones
Summary
Dedicated professional with a strong focus on relationship building with colleagues and customers, known for integrity and trustworthiness. Demonstrates exceptional problem-solving skills and accountability, ensuring responsibility in task management.
Motivated and ambitious assistant with experience in internal communication. Hardworking, thorough and committed team player. Demonstrates excellent multitasking abilities to handle various day-to-day administrative responsibilities simultaneously.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Play area Assistant
Club Tropicana
03.2022 - 11.2022
- Ensuring children's safety within the play area and equipment.
- Communicating with children and adults regarding behavioural concerns/upcoming events.
- Understanding responsibilities and practices involved when dealing with SEND children.
- Creating fun displays during the holiday season.
- Maintaining high quality hygiene standards throughout the play area.
- Raising any concerns with management.
- The dates between my work at this employment is due to only being seasonal work.
Customer Assistant
Black Orchid Tattoo and Piercings
05.2013 - 10.2018
- Answering phone, dealing with customer queries and providing quotes
- Taking bookings and confirming identity and/or age requirements
- Ensuring customers have all relevant aftercare information
- Being comfortable standing for long hours
- Ensuring the highest standards of hygiene and cleanliness throughout the day
Waitress/Team Supervisor
Taste Café
03.2014 - 09.2016
- Taking orders and payments
- Bringing the customers their orders
- Ensuring the counter fridges are replenished and “faced forward”
- Helping to maintain high standards of hygiene and cleanliness including the clearing of tables
- Relief supervisory/management experience in times of employers absence which included:
- - Ensuring the tills are ready for the day ahead
- - Opening the store for trade
- - Cashing up
- Small rota management duties ensuring any “sick days” are covered
Education
SVQ Level 2 - child care
Arbroath college
Scotland 09.2005 - 06.2007
GCSEs - English language,English literature, Maths, Science 1, Science 2,History
St Clements college
Skegness, Lincolnshire 05.2004 - 06.2004
Skills
- Relationship building with colleagues and customers
- Integrity and trustworthiness
- Problem solving and accountability
- Responsibility in task management
Certification
- Certified in Basic and Paediatric First Aid (expires 2028)
- Certified Fire Marshall (Expires 2028)
Affiliations
- Crafting including sublimation printing,diamond arts. Walking
Accomplishments
Level 2 in Mental health
Certified Basic first aid
Certified Paediatric first aid
Certified Fire marshall
Timeline
Play area Assistant
Club Tropicana
03.2022 - 11.2022
Waitress/Team Supervisor
Taste Café
03.2014 - 09.2016
Customer Assistant
Black Orchid Tattoo and Piercings
05.2013 - 10.2018
SVQ Level 2 - child care
Arbroath college
09.2005 - 06.2007
GCSEs - English language,English literature, Maths, Science 1, Science 2,History
St Clements college
05.2004 - 06.2004