Hayley Stilwell
Waltham Abbey,Essex
Summary
Experienced in supporting educational development with focus on creating inclusive learning environments. Capable of fostering student engagement and enhancing academic achievement through tailored support and intervention strategies. Skilled in collaborating with teachers to adapt materials and methods, ensuring each student's unique needs are met.
Compassionate and dedicated individual with proven ability to communicate clearly and support learning activities. Strong organisational skills combined with patience; effectively managing classroom dynamics and assisting students with their educational needs. Committed to fostering positive learning environment and contributing to student success in my role.
Overview
38
38
years of professional experience
Work history
Learning Support Assistant
Debden Park High School
Loughton, Essex, Essex
01.2024 - Current
- Facilitated small group sessions to enhance understanding of core subjects and promote engagement.
- Collaborated with teaching staff to monitor student progress and adjust support methods accordingly.
- Implemented behaviour management strategies to promote positive interactions among students.
- Encouraged independent learning habits amongst pupils through consistent mentoring.
- Accompanied school trips, ensuring safety and enjoyment for all pupils involved.
- Assisted in creating lesson materials, improving educational effectiveness.
- Adapted teaching approach according to students' unique needs, achieving better comprehension.
- Collaborated with teachers for development of effective learning plans.
- Provided behavioural management strategies to maintain disciplined atmosphere.
- Provided individualised assistance to students with special educational needs, fostering their confidence.
- Helped organise after-school clubs, enriching extra curricular activities.
- Improved student engagement by providing one-on-one support and guidance.
- Supported children with special educational needs, promoting inclusivity within the school environment.
- Assisted struggling pupils during class hours, leading to improved grades over time.
- Offered calm and focused conflict-resolution, defusing problematic behaviour with compassion and emotional intelligence.
- Worked with students on academic and social challenges. modelling empathy and perseverance.
- Helped student to build confidence by cultivating trusted atmosphere in group settings.
- Managed pupil behaviour to cultivate focused and productive classes.
- Provided friendly, enthusiastic support to pupils in individual and group support settings.
Teachers Assistant
St. John Fisher Catholic Primary School
Loughton, Essex
01.2016 - 12.2023
- Daily responsibilities included taking the register, going into assembly, meeting with parents/careers at the beginning and at the end of the day.
- Contributed to the development of inclusive practices that supported all students in their learning journeys.
- Enhanced student engagement by planning and facilitating interactive learning activities to teach English/phonics and maths.
- Provided academic, emotional, and social support to enable the children to achieve their best.
- Enabled accurate assessment of student literacy progress, recording student performance data in Microsoft Word requested from Head of SEND (Special Education Needs). Summary report of findings prepared with recommendations.
- Provided a personalised teach plan of a year 5 pupil with complex emotional and behavioural needs that was curriculum evidence-based.
- Maintained daily contact with parents, teachers and where necessary external professionals.
- Advanced knowledge in Microsoft word, Excel and PowerPoint.
- Managed classroom behaviour effectively, fostering a conducive learning atmosphere.
- Supervised lunch breaks and playground activities to ensure child safety at all times.
- Supported teacher during parent-teacher meetings for comprehensive discussion about pupil progress.
- Conducted reading sessions with small groups; enhanced literacy skills amongst pupils.
- Participated in staff training sessions; ensured up-to-date knowledge on education policies and best practices.
- Prepared classroom materials for effective teaching sessions.
- Maintained a safe and clean learning environment, promoting student health and well-being.
- Offered one-on-one assistance to struggling learners; improved their understanding of complex topics.
- Liaised with parents regarding children's progress, ensuring strong communication links.
- Took responsibility of bulletin boards; displayed students' work prominently boosting morale.
- Assisted in grading assignments, helping maintain accurate records of student performance.
- Assisted teachers in delivering engaging lessons and maintaining positive classroom environments.
- Provided support to students with diverse learning needs and encouraged their academic growth.
- Organised educational materials and resources to facilitate effective lesson planning and delivery.
- Participated in school events and extracurricular activities to foster a sense of community and involvement.
Volunteer Support
Staples Road Primary School
Loughton, Essex
10.2014 - 07.2015
- Supported teachers by preparing classroom materials and assisting with English and maths lessons.
Volunteer Secretary and Group Leader
St. Edmunds Church Playgroup
Loughton, Essex, Essex
09.2013 - 07.2015
- Attended and responsible for the weekly playgroup smooth running.
- Held Committee meetings and completed minute taking.
- Developed termly newsletters to keep families informed about upcoming events and important announcements.
- Enhanced community engagement by promoting playgroup activities and encouraging participation.
- Maintained confidential records, safeguarding sensitive corporate information.
- Led and planned Easter, Christmas and end of summer term parties.
- Facilitated training sessions for new volunteers to ensure smooth operations.
PA to Chief Financial Officer
Burson Marsteller
London
07.2003 - 10.2007
- Managed complex scheduling and calendar coordination for Chief Financial Officer.
- Facilitated communication between executive leadership and internal departments.
- Assisted with comprehensive reports and documentation for financial meetings.
- Maintained confidentiality of sensitive financial information and documents.
- Oversaw project timelines and ensured adherence to deadlines and deliverables.
- Coordinated logistics for board meetings and executive presentations.
- Assisted in event planning, leading to successful corporate gatherings.
- Managed expense reports accurately for budget control purposes.
- Managed complex diaries, ensuring seamless executive schedules.
- Facilitated communication between departments with professional liaison skills.
- Handled incoming calls professionally, ensuring excellent customer service delivery.
- Processed mail, email and phone enquiries, minimising correspondence backlogs.
- Organised travel arrangements and itineraries for domestic and international trips.
- Trained key personnel in London from European offices for the implementation of a financial system (Maconomy).
- Access to payroll, bonuses and all departmental budgets.
Secretary to CFO Europe, Sales & Marketing Manager
virt-x Stock Exchange
London
07.2002 - 04.2003
- Responsibilities includes all secretarial support including extensive travel arrangements.
- Research related to fair salary comparisons against London and European cities using various research tools.
- Facilitated the emergency planning procedures called the Pyramid Contact Crisis.
- Planned, supported and attended corporate event management.
Secretarial
Contracted
London
01.2002 - 07.2002
- Coordinated schedules and meetings for senior management to ensure efficient time management.
- Managed correspondence and documentation, ensuring clarity and accuracy in all communications.
- Facilitated communication between departments, fostering collaboration and information sharing.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Secretarial
Deutsche Bank
London
02.2000 - 12.2001
- Managed global client facing schedules and coordinating appointments for Managing Director at a very demanding pace.
- Facilitated communication between departments by drafting and distributing internal correspondence.
- Coordinated travel arrangements and itineraries for business trips and client meetings.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Directors’ Secretary
Hawkpoint Partners formerly NatWest Markets Corpor
London
03.1994 - 05.1998
- Pressurised environment to meet deadlines, good team communication essential.
- Conducting graduate training interviews for student work placement and managing junior secretary in team.
- Organised and coordinated high-level meetings, ensuring all logistics were meticulously arranged.
- Facilitated travel arrangements and itineraries for directors, enhancing overall scheduling efficiency.
- Drafted and prepared detailed reports and presentations for directors, contributing to detailed financial presentations pitch-ready to clients for MBO’s, JV’s and take-overs.
- Managed junior secretary.
Clerical assistant
Marubeni UK Plc
London
09.1991 - 02.1994
- Managed daily administrative tasks including filing and data entry to ensure efficient office operations.
- Maintained accurate records and documentation to support compliance and reporting requirements.
- Prepared export Bills of Lading.
- Communicated effectively with clients.
Clerical Assistant
Hanjin Shipping
London
09.1987 - 04.1990
- Managed correspondence and communication across multiple departments to ensure efficient operations.
- Prepared bills of Lading to the Far East.
- Advised clients of cargo location, delays or loss sensitively.
- Responded to telephone enquiries from clients and vendors
Education
Bachelor of Arts - Youth Work
University of Roehamption via Captiva
London 09.2024 -
Maths Functional Skills 2 -
City and Guilds Maths Functional Skills 2
London /2023 -
Level 5 diploma - Teaching learners with dyslexia, specific learning difference and barriers to literacy
Dyslexia Matters/University of Roehampton
London 09.2020 - 12.2021
Secretarial - Secretarial
Pitman Secretarial College
London 01.1991 - 07.1991
Skills
- Training in teaching dyslexia strategies provides an alternative way of breaking down information to enhance a person's learning and how they reflect as a learner
- Encouraging attitudes towards learning is an empowering resource that enhances a person's critical thinking and application to problem-solving
- Fostering an inclusive environment not only nurtures the individuals needs but allows them to develop and become independent and confident individuals in society
- Familiarising myself with the Equality Act (2010) fosters professional knowledge and boundaries as well as safeguarding the young people I work with
- Data entry and reporting is an essential part of my role to ensure safeguarding of young people is recorded and acted upon accordingly
- Effective collaboration between team and staff members brings a positive environment to supporting and teaching both for students and the adults
Timeline
Bachelor of Arts - Youth Work
University of Roehamption via Captiva
09.2024 -
Learning Support Assistant
Debden Park High School
01.2024 - Current
Level 5 diploma - Teaching learners with dyslexia, specific learning difference and barriers to literacy
Dyslexia Matters/University of Roehampton
09.2020 - 12.2021
Teachers Assistant
St. John Fisher Catholic Primary School
01.2016 - 12.2023
Volunteer Support
Staples Road Primary School
10.2014 - 07.2015
Volunteer Secretary and Group Leader
St. Edmunds Church Playgroup
09.2013 - 07.2015
PA to Chief Financial Officer
Burson Marsteller
07.2003 - 10.2007
Secretary to CFO Europe, Sales & Marketing Manager
virt-x Stock Exchange
07.2002 - 04.2003
Secretarial
Contracted
01.2002 - 07.2002
Secretarial
Deutsche Bank
02.2000 - 12.2001
Directors’ Secretary
Hawkpoint Partners formerly NatWest Markets Corpor
03.1994 - 05.1998
Clerical assistant
Marubeni UK Plc
09.1991 - 02.1994
Secretarial - Secretarial
Pitman Secretarial College
01.1991 - 07.1991
Clerical Assistant
Hanjin Shipping
09.1987 - 04.1990
Maths Functional Skills 2 -
City and Guilds Maths Functional Skills 2
/2023 -