Hayley Rookard

• Greeted visitors and ensured a welcoming atmosphere in reception area.
• Managed incoming calls and directed them to appropriate departments efficiently.
• Handled inquiries and provided information to clients regarding services offered.
• Processed incoming and outgoing mail, ensuring timely delivery of communications.
• Maintained an organised filing system for documents and correspondence.

Assisted customers with inquiries to enhance service experience.

Processed transactions at checkout efficiently.

Facilitated loading of home deliveries to ensure timely dispatch.

• Recorded weight measurements for incoming and outgoing vehicles ensuring compliance with regulations.
• Managed data entry into weighbridge software maintaining accurate transaction records.
• Communicated with drivers to verify load details and resolve discrepancies efficiently.
• Updated health and safety reports and risk assessments when needed.
• Banked companies takings once a week.
• Keyholder.

• Assisted in sorting and organising deliveries to optimise route efficiency.
• Delivered post to homes and businesses driving a delivery van daily.

• Completed assembly tasks according to specifications ensuring high-quality standards were met.
• Operated hand tools and machinery to produce components in a timely manner.
• Followed safety protocols and maintained a clean and organised workspace consistently.
• Collaborated with team members to improve workflow and enhance overall productivity.

• Maintained high standards of cleanliness and hygiene in multiple properties.
• Conducted thorough inspections of premises to ensure readiness for guest arrivals.
• Collaborated with property owners to address specific cleanliness requirements.