- Reading
- walking
- helping others
- music
- art
Hayley Roache
Northampton ,Northamptonshire
Summary
Responsible lsa/cover supervisor passionate about delivering outstanding quality and service. Offering 15 years of experience in industry with history of recognition for performance.
Overview
16
16
years of professional experience
Work History
Adult Sen career
Fundays
04.2025 - 06.2025
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
Cover Supervisor sen
Fairfield’s school
09.2009 - 02.2025
- Ensured student behaviour aligned with academy policies by identifying and supporting students requiring additional assistance.
- Resolved student issues and emergencies swiftly in accordance with school policies and procedures, maintaining a safe learning environment.
- Applied school's behaviour management strategies to effectively minimise classroom disruptions and maintain focus on lesson delivery.
- Liaised with teaching staff to understand curriculum requirements and effectively deliver lesson content.
- Enhanced student wellbeing by encouraging health, safety and good behaviour.
- De-escalated aggressive behaviour without causing scenes.
- Moved with children between classes, keeping students in line and minimising disruptions.
- Sourced and ordered teaching material and classroom supplies.
- Guided clients to scheduled events, adjusting to individual needs and preferences.
Education
NVQ Level 2 - Childcare
Triangle training
Northampton, NTH01-2002
Skills
- Classroom management
- Behaviour management
- Safety protocols
- Conflict resolution
- Client engagement
- Communication skills
- Active listening
- Willingness to learn
Interests
Timeline
Adult Sen career
Fundays
04.2025 - 06.2025
Cover Supervisor sen
Fairfield’s school
09.2009 - 02.2025
NVQ Level 2 - Childcare
Triangle training