Hayley Rees
Miskin,Rhondda Cynon Taf
Summary
Organised and dedicated individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work history
Welsh supply teacher
New Directions
04.2016 - Current
- Taught lessons based on curriculum requirements.
- Managed student behaviour through appropriate disciplinary measures, promoting self-governance to minimise future incidents.
- Taught pre-planned lesson material in line with school guidelines to maintain cohesive classes for students.
- Used school-approved disciplinary methods to redirect disruptive behaviour.
- Built rapport with students to provide top-quality instruction.
Administrative Assistant
Marks and Spencer
09.2018 - 06.2021
- Tracked and documented expenses to maintain operations within budget.
- Processed accounts payable and accounts receivable transactions with strict attention to detail to reduce errors.
- Provided key turns and change to cashiers promptly to minimise customer wait times.
- Completed opening and closing procedures each day.
- Balanced cashier drawers at end of shifts and logged any discrepancies.
- Kept and maintained accurate filing system for preservation of office information.
- Received, sorted and distributed incoming mail.
- Ordered office supplies and researched new deals and suppliers.
Sales Assistant
Marks and Spencers
10.2014 - 03.2015
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
Welsh teacher
St Martins
01.2014 - 06.2014
- Worked collaboratively with other teachers to review data and develop instructional strategies to address student learning objectives.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Planned and organised classrooms that consistently facilitated positive learning experience.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Set up lesson materials, bulletin board displays and demonstrations.
Supply Teacher
New Directions Agency
02.2013 - 01.2014
Business Proprietor
The Art Workshop
09.2005 - 04.2013
- Leveraged strong knowledge of wood types and construction techniques to deliver quality products.
- Repaired dents, cracks or holes and replaced broken parts of furniture frames.
- Cut and fit glass into frames
- Trained and managed shop assistants, building strong sales teams through strategic rostering.
- Maintained exceptional store cleanliness by inspecting till and store sections.
Supply Art Lecturer
Bridgend College
09.2009 - 09.2011
- Collaborated with teachers to assess needs, set objectives and discuss strategies.
- Encouraged students to persevere through challenges and provided guidance to improve skills.
- Demonstrated diverse art techniques, explaining cultural components to increase understanding.
- Prepared art materials and equipment ahead of lessons.
- Evaluated student work and challenges, monitoring progress through regular assessments.
Art & Design Technician
Bridgend
09.2007 - 06.2009
- Assisted with setup of lighting and display equipment to properly arrange artwork.
- Designed exhibit layout and arranged furnishings and display cases.
- Set up and helped to maintain project files and records for reliable recordkeeping.
Art & Craft Teacher
Neath Port Talbot Local Authority
03.2005 - 09.2005
- Brainstormed design ideas to develop and evolve creative projects.
- Planned activities to guarantee project completion ahead of agreed deadlines.
- Brought artistic designs to life using innovative media choices.
Shop assistant
Nolton Art Gallery
06.2004 - 09.2005
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Education
Certificate of Higher Education - Pcet
Bridgend College
BA (Hons) - 3D Design Ceramics
Bath Spa University
Higher National Diploma - Foundation art and design
Glyntaf College of Art and Design
GCSEs -
Ysgol Gyfun Llanhari
Skills
- Meeting planning
- Office equipment maintenance
- Excellent telephone and email etiquette
- Data entry
- Legal administrative support
- Professional and mature
- Organising mail
- Sorting packages
Interests
GCSEs Hobbies
, Furniture restoration, Arts and Craft, Pottery, Reading, Travelling.
Languages
Welsh
Native
Timeline
Administrative Assistant
Marks and Spencer
09.2018 - 06.2021
Welsh supply teacher
New Directions
04.2016 - Current
Sales Assistant
Marks and Spencers
10.2014 - 03.2015
Welsh teacher
St Martins
01.2014 - 06.2014
Supply Teacher
New Directions Agency
02.2013 - 01.2014
Supply Art Lecturer
Bridgend College
09.2009 - 09.2011
Art & Design Technician
Bridgend
09.2007 - 06.2009
Business Proprietor
The Art Workshop
09.2005 - 04.2013
Art & Craft Teacher
Neath Port Talbot Local Authority
03.2005 - 09.2005
Shop assistant
Nolton Art Gallery
06.2004 - 09.2005
Certificate of Higher Education - Pcet
Bridgend College
BA (Hons) - 3D Design Ceramics
Bath Spa University
Higher National Diploma - Foundation art and design
Glyntaf College of Art and Design
GCSEs -
Ysgol Gyfun Llanhari
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