Summary
Overview
Work history
Education
Skills
Languages
Work availability
Quote
Timeline
Receptionist
Hayley Hall

Hayley Hall

Leicester,Leicestershire

Summary

Compassionate yet driven Mum Manager- with excellent communication and time management skills. All round hard worker with fantastic quick-thinking problem-solving abilities.


Proficient in multi-tasking, managing, overseeing and participating in all tasks involving humans-big and small, or domesticated animals.


Confident in high-pressure situations where conflict resolution skills are needed with the ability to relieve stress in the moment for staff, customers & pets.


Emotional awareness ability, which remains professional in all manner of situations, reacting in a calm, constructive way even amidst any perceived unplanned attack.


Organized office professional with experience in various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.

Overview

21
21
years of professional experience
5
5
years of post-secondary education

Work history

Mother

HOUSEHOLD
Leicester, Leicestershire
03.2003 - Current

DOMESTIC ENGINEERING & ANIMAL WELFARE SKILLS


  • Monitors and records complete learning journeys digitally- Confident using IT Software.
  • Established rapport with family, friends, academic bodies and families of children's school friends- Great communication skills.
  • Creating a safe and stimulating outdoor learning environment.
  • Conducted risk assessments on a wide range of activities, including but not limited to animal care, indoor and outdoor activities and play- to uphold all Health and Safety requirements.
  • Cared for babies, toddlers and teenagers, simultaneously at times, from changing nappies to managing nap and nighttime feed schedules, preparing meals, helping with homework and when necessary, taking on the role of referee and party politics - Equalling in great multi-tasking, time management and communication skills.
  • Dealt with behavioural issues, offering and implementing practical solutions for improved development and safety.
  • Coordinated age-appropriate activities to enhance learning development, including domestic animal care, play, art, music and physical pursuits.
  • Manage and administer medications and first aid treatments, prioritising safety and well-being.


  • Promotes responsible pet ownership by highlighting knowledge and common issues regarding pets and their welfare.
  • Strong knowledge of animal care, nutrition and disease prevention.
  • Monitored the health of animals, reporting changes or causes for concern.
  • Identified emergency care needs for injured or ill animals.
  • Gave medical treatments in line with vet instructions.
  • Looked after sick or distressed animals, cultivating a soothing environment to prevent adverse behaviour.
  • Stimulates animals with engaging activities and play.
  • Built trust and rapport with a range of different animals.
  • Kept animals safe and secure throughout assessments and transportation.
  • Socialised animals through supervised interactions with humans and other animals.
  • Updates animal records in line with established procedures.
  • Measured animals periodically to monitor weight changes.
  • Optimised environments for safe animal/human occupancy and animal living spaces are always kept clean to meet strict hygiene standards.
  • Prepares and portiones food in line with feeding schedules.
  • Remains calm when handling animals to prevent chances of injury or reactive behaviour.

Director

ECO DIRECT AIR CONDITIONING LTD
Leicester, Leicestershire
12.2021 - 02.2023

DIRECTOR OF COMPANY


  • Developed strategic partnerships to expand client base.
  • Implemented company policies and legal guidelines.
  • Created clear company mission and vision statements, improving staff focus and motivation.
  • Designed business strategies to obtain short and long-term goals for the company.
  • Supported marketing strategy and advertising initiatives that built brand awareness and reputation.
  • Managed business operations, financial performance and investments of the company.
  • Oversaw the performance of executives and provided guidance for improvement.
  • Designed business strategies to obtain short and long-term goals for the company.
  • Established professional relationships with business partners and shareholders to promote trust, rapport and reliability.
  • Supervised and developed high-achieving staff, providing orientation, training, support and direction.
  • Evaluated challenging developments and provided solutions for the company.
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Defined scope for a wide range of projects.
  • Resolved staff and client issues effectively and efficiently, enhancing business performance and growth.

Education

GCSEs -

WOODWAY SCHOOL & COLLEGE
Coventry
09.1997 - 05.2002

Skills

  • Customer service
  • Business administration
  • Clientbase development
  • Daily operations
  • First aid administration
  • Organizational ability
  • Advanced problem solving
  • Confident communicator

Languages

English
Native

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Director

ECO DIRECT AIR CONDITIONING LTD
12.2021 - 02.2023

Mother

HOUSEHOLD
03.2003 - Current

GCSEs -

WOODWAY SCHOOL & COLLEGE
09.1997 - 05.2002
Hayley Hall