Summary
Overview
Work history
Education
Skills
Timeline
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Hayley Dalfsen

Tilehurst,Reading

Summary

Resourceful professional with expertise in problem-solving, communication, and leadership. Proven ability in team building and inventory management, driving operational efficiency and resource optimization. Committed to enhancing organizational success through collaborative strategies.

Overview

22
22
years of professional experience
2
2
years of post-secondary education

Work history

Logistics Senior Scheduler

Haleon
Maidenhead, Berkshire
07.2021 - 09.2025
  • Developed optimum weekly finite production schedule in SAP to fulfil customer requirements.
  • Chaired weekly meetings with operations managers and first line leaders to agree plans.
  • Provided guidance to Logistics Schedulers on master production schedule issues, serving as subject matter expert.
  • Ensured raw material availability by managing weekly reviews and updating orderbook in SAP ERP system.
  • Maintained up-to-date booking sheets to reflect accurate delivery dates for materials.
  • Liaised with Quality to secure timely quality release of raw materials for production needs.
  • Managed risks and inventory offset timings daily, addressing supplier delays and production variations.
  • Fostered strong relationships with suppliers, tracking performance against contracts and scheduling agreements.

Production Scheduler

GSK
10.2019 - 07.2021
  • Managed Master Production Plan by collaborating with Supply Planning Hub to optimise line capacity and minimise stock shortages.
  • Chaired weekly planning meetings to align four-week production plans with Value Streams.
  • Established strong relationships with Value Streams, Engineering, and Product Release Team to enhance communication across supply chain.
  • Oversaw SKU changes and new product introductions, ensuring timely completion of SAP data setups and eSCAPE tasks.
  • Reviewed and amended SAP data for accuracy, including run rates and changeover matrices.
  • Chaired downtime tracker meetings, evaluating requests to minimise production impact.
  • Collaborated with Technical department on NPI projects, ensuring on-time trials and market launches without production downtime.
  • Proactively identified solutions to material supply shortages to mitigate disruptions in production plans.

FLL Secondment– Main Plant Filling & Packing

GSK
10.2018 - 10.2019
  • Coached shift teams to maintain high standards in safety, quality, compliance, and productivity.
  • Executed real-time problem-solving during critical line changeovers.
  • Led initiatives to restore operational standards following safety or performance incidents.
  • Collaborated with Human Resources on managing absence and implementing disciplinary actions.
  • Established target conditions that aligned with Leader Standard Work objectives.
  • Drove continuous improvement in team skills and individual development initiatives.
  • Ensured regular development plans adhered to the 70:20:10 learning model.
  • Provided data insights for alignment in tiered accountability meetings.

Senior Operator

GSK
01.2016 - 10.2018
  • Assisted in managing a filling and packaging team to achieve business targets and KPIs.
  • Accountable for adherence to production schedules, ensuring safety, quality, and cost efficiency.
  • Promoted continuous improvement culture through implementation of 5S and GEMBA methodologies.
  • Coordinated planning and organisation of labour, materials, and maintenance to optimise plant efficiency.
  • Supported Shift FLL in first line management tasks including absence and performance management.
  • Certified as 'Train the Trainer' and 'Train the Assessor' to uphold training standards.
  • Ensured timely execution of On the Job Training (OJT) for all team members.

Filling & Packaging Team Leader

GSK
01.2014 - 01.2016
  • Led operators and technicians on filling and packaging lines, ensuring optimum performance and compliance with safety standards.
  • Trained new operators and team leaders on safety and compliance requirements.
  • Completed all documentation to GMP standards, ensuring audit readiness and alignment with company RFT KPI expectations.

Reception Manager

The Thames Riviera Hotel
Maidenhead
01.2010 - 01.2014
  • Trained reception staff to enhance service delivery and operational efficiency.
  • Managed a team to ensure smooth daily operations.
  • Conducted meetings with clients, providing comprehensive hotel show rounds.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Achieved targets and budgets established by head office.

Management Trainee

Holiday Inn
Maidenhead
01.2004 - 01.2010
  • Conducted training across all hotel departments to identify and address requirements.
  • Supervised a team to uphold operational efficiency and productivity.
  • Ensured conference rooms conformed to hotel brand standards.
  • Overlooked functions accommodating up to 350 attendees, ensuring seamless execution.

Education

NVQ Level 3 - Diploma for Managers

ILM
Berkshire
01.2017 - 05.2019

High School Diploma - GCSE's

Altwood Church of England School
Maidenhead
2003

Skills

  • Problem-solving
  • Communication skills
  • Team building
  • Leadership
  • Resourcefulness
  • Inventory management

Timeline

Logistics Senior Scheduler

Haleon
07.2021 - 09.2025

Production Scheduler

GSK
10.2019 - 07.2021

FLL Secondment– Main Plant Filling & Packing

GSK
10.2018 - 10.2019

NVQ Level 3 - Diploma for Managers

ILM
01.2017 - 05.2019

Senior Operator

GSK
01.2016 - 10.2018

Filling & Packaging Team Leader

GSK
01.2014 - 01.2016

Reception Manager

The Thames Riviera Hotel
01.2010 - 01.2014

Management Trainee

Holiday Inn
01.2004 - 01.2010

High School Diploma - GCSE's

Altwood Church of England School

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