Hayley Blair

• I have acquired a new range of skillsets during my time here, such as changing kegs, running the bar, providing first class service for my local customers, and doing stock changes (FIFO)
• I can also work during busy times and I function well under pressure as I worked January 2nd which is one of the busiest days to work in Largs.
• Supported serving staff with fast, accurate beverage preparation.
• Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.

• From doing 8am opens to 2am closes, I have worked a series of different shifts
• Being at Wetherspoons has helped me improve on my customer service quality with serving the town's locals and becoming part of a team
• I have done 20+ hours of online training and many hours on the bar pouring a wide variety of drinks and serving customers in a professional manner
• I have built a very good understanding of customer service and safety from my time at Wetherspoons
• I have a good ability to build very good relationships with regular customers and becoming a 'friend' to them, and I always seek to make more lifetime friends.
• I have always maintained the discipline to prepare and serve hot and cold beverages promptly, maintaining temperature, quality and presentation.

• I did a range of many tasks within this company giving me the skills needed for most sales related jobs, these include but are not limited to, selling hot and cold food, confectionery items and drinks
• This has also further enhanced my customer service skills which has been helped by welcoming a wide variety of individuals to the establishment
• I performed in a team as well as independently without any difficulty
• I always greet customers with a warm smile and offer assistance with selecting merchandise, finding accessories and completing purchases.
• I have found it routinely easy to adapt to new work schedules

• I assisted with my dad's business on a Saturday at the local Largs market
• I helped to upsell various confectionary items and maintained a warm and professional outlook to ensure everyone had a good experience with the business.

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