Hayley Belcher

• Oversaw emergency proc
• Wrote end of shift reports to facilitate service continuity.
• Met health and safety guidelines to maintain compliant working environments.
• Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
• Stored cash floats and delivered secure banking procedures.

responsible for store management, completed rotas, organised holidays sick and absence, conducted reviews, took returns to work, organised and took training sessions, completed daily/weekly wages and admin tasks Including wage queries and resolution. worked both as a team and on my own, responsible for opening and locking store.