Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Hayden ( Gabriel) James-Keep

Manchester,Trafford

Summary

I am an enthusiastic, sociable and above all passionate person, keen to seek new opportunities in any career I pursue. My overall drive, as well as my desire to expand my set of skills, allows me to prioritise and establish my position in the workplace. As I am experienced in problem solving, extensive writing and organisational tasks, I obtain the ability to communicate relevant information to peers/ colleagues/ managers with respect and authority. Becoming well travelled, around Asia and Australasia exemplified my bravery and ability to act in solitary conditions, in addition to within a team, I took the opportunity to try exciting new activities and a contrasting way of life. Recently, I was promoted to Assistant Manager and successfully controlled multiple smooth-running sales operations, becoming adept in charismatic management techniques and inspiring team leadership. As I undertook work from a young age, be it voluntarily or paid, I was able to utilise my maturity and commitment to apply myself to anything I engaged in, making me a well rounded, experienced and skilful potential employee.

Overview

7
7
years of professional experience
8
8
years of post-secondary education

Work history

Assistant manager/ Management Team

Unagi
Manchester, Trafford
10.2023 - Current
  • Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
  • Ability to handle, count and log all cash takings for a day and end of report of the week.
  • Reliability and positive influence on members of staff.
  • Collaborated with store manager, acting as reliable partner to manage and deliver on daily priorities.
  • Handled high volume calls to address customer inquiries and concerns.
  • Regularly expand my knowledge on the business and how it can improve based on statistics.

Bartender/ Mixologist/ Supervisor

Con Club
Manchester, Trafford
03.2022 - 10.2023
  • Experiencing and working within a high end and prestigious establishment.
  • Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
  • Efficiency under pressure and time limitations whilst keeping the standards pristine.
  • Understanding the combinations and collections of ingredients to create and aid the making of new drinks menus.
  • Stock Taking and organising supplies to promote items and avoid shortages.
  • Opening up and closing in line with hygiene regulations.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Input orders into register, calculated bills and collected payments.

VIP Club Representative

Tup Tup Palace
Newcastle upon Tyne, Newcastle upon Tyne
09.2021 - 02.2022
  • Social Media work and online communications.
  • Representing professionally my place of work inside and outside of my working hours.
  • Learnt the logistics and background workings of a night club in a busy nightlife oriented city.
  • A job in which played alongside my university studies ensuring time management and deadline management during Law Degree.

Waiter/ Barista/ Floor Staff Supervisor

Oxford Road Cafe
Manchester, Trafford
03.2018 - 09.2021
  • Multitude of skills vastly enhanced by the nature and popularity of the work place.
  • Understanding of a complete workplace, fulfilling every role.
  • Responsibility to be in charge of a team and the ability to be a leader and delegate to everyone's benefit.
  • Varying customers in regards to age, background and occasionally disabilities, allowed my social and welfare skills to drastically progress.
  • Time management and efficiency.
  • Handling customer transactions reliably.
  • Trained new hires and set up mentoring relationships to drive team performance.

Saturday Staff/ Assister

Meraki Salon
Manchester, Hale
01.2017 - 03.2018
  • Initially fore fronting my ability to work well under pressure at a young age.
  • Team working and initiative to influence and guide when support was needed.
  • Leading a collection of other students in the Salon.
  • Social skills adapting to a variety of customers, in which benefited both their and my own experience.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.

Education

GCSEs -

Wellington School
Altrincham
09.2013 - 06.2018

A-Levels -

Wellington School Sixth Form
Manchester
09.2018 - 03.2020

Law

Northumbria University
Newcastle
09.2021 - 02.2023

Skills

  • Inspiring leadership
  • Management and employee training
  • Communication skills
  • Problem-solving skills
  • Team building experience
  • Time management
  • Punctuality
  • Ability to upsell

Affiliations

  • Reading
  • Fitness
  • Football
  • Travelling

Timeline

Assistant manager/ Management Team

Unagi
10.2023 - Current

Bartender/ Mixologist/ Supervisor

Con Club
03.2022 - 10.2023

VIP Club Representative

Tup Tup Palace
09.2021 - 02.2022

Law

Northumbria University
09.2021 - 02.2023

A-Levels -

Wellington School Sixth Form
09.2018 - 03.2020

Waiter/ Barista/ Floor Staff Supervisor

Oxford Road Cafe
03.2018 - 09.2021

Saturday Staff/ Assister

Meraki Salon
01.2017 - 03.2018

GCSEs -

Wellington School
09.2013 - 06.2018
Hayden ( Gabriel) James-Keep