A detail-oriented finance professional with a strong foundation in quantitative reasoning and effective time management. Demonstrates pro-activity and ethical integrity in all tasks, ensuring accurate bookkeeping and thorough account evaluation. Skilled at adapting to software changes, aiming to leverage these competencies in a dynamic financial environment.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
Work history
Nursing assistant
Guys and St Thomas NHS
London, London
05.2023 - Current
Supported nurses during medical procedures, contributing to successful treatment plans.
Monitored vital signs regularly, ensuring early detection of potential health issues.
Communicated effectively with patients and families for better understanding of treatments.
Delivered compassionate emotional support to patients during difficult times.
Customer Service Executive
First Bank Nigeria
Lagos, Nigeria, Lekki
02.2021 - 09.2022
Performed administrative duties efficiently; this included managing schedules, organising files and drafting correspondence.
Assessed customer needs accurately, making relevant recommendations that fit their specific requirements.
Delivered exceptional service to increase customer loyalty.
Built lasting relationships with regular customers, fostering brand loyalty.
Improved customer satisfaction by addressing and resolving complaints swiftly.
Assisted in training new staff to ensure consistency in service delivery.
Maintained up-to-date knowledge of banking regulations, ensuring compliance at all times.
Increased efficiency with proficient use of banking software programs.
Assisted customers in completing transactions, promoting exceptional customer service standards.
Collaborated with team members for successful project completion.
Resolved customer complaints efficiently, resulting in improved customer relations.
Trainee Accountant
Ministry of Finance, Ibadan
Oyo, Nigeria, Ibadan
06.2020 - 03.2021
Assisted with annual audits, ensuring compliance with statutory requirements.
Kept up-to-date with changes in financial regulations and legislation, ensuring company's compliance at all times.
Implemented an effective filing system to streamline document retrieval process during audits or reviews.
Improved financial data management by creating comprehensive databases and spreadsheets.
Aided in budget preparation, contributing to effective resource allocation.
Collaborated effectively in team projects, achieving seamless coordination across departments.
Ensured accuracy in all bookkeeping tasks whilst adhering to company guidelines.
Supported bookkeeping activities to maintain accurate and up-to-date records.
Balanced reports to submit for approval and verification.
Backstage Crew | The Jungle Book, Norbury High at Norbury High School For GirlsBackstage Crew | The Jungle Book, Norbury High at Norbury High School For Girls