Summary
Overview
Work History
Education
Skills
CORE COMPETENCIES
ATTRIBUTES & APPROACH
References
Timeline
Generic

PIUS NEGEDU YUSUF

Dublin, Ireland

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Night Supervisor

Clayton Hotel Dublin Airport
Dublin
05.2025 - Current
  • Led nighttime operations in a high-volume airport hotel to ensure seamless service delivery.
  • Performed end-of-day financial audits, reconciling payments and verifying transaction reports.
  • Managed payment discrepancies and escalated issues promptly.
  • Managed front desk activities and resolved guest inquiries efficiently.
  • Oversaw shift handovers to ensure all scheduled activities were prepared for morning team.
  • Coordinated logs, incident reports, guest records, and internal communications across departments.

Assistant Night Manager

Metro Hotel Dublin Airport
Dublin
03.2023 - 04.2025
  • Reconciled room charges, cash handling, and credit card transactions to maintain accuracy.
  • Logged financial activity meticulously to ensure compliance with internal policies.
  • Assisted in scheduling and tracking vendor deliveries and maintenance tasks for timely operations.
  • Liaised with departments to ensure seamless transitions during function preparations.
  • Delivered shift reports summarizing financial activity and operational updates for management.
  • Addressed guest concerns promptly to maintain high service standards.

Public Complaint Representative

National Population Commission
Abuja
01.2021 - 01.2023
  • Logged and updated records, ensuring accuracy in both customer communications and government reporting.
  • Managed field operations, ensuring compliance with established protocols and guidelines.
  • Communicated effectively with community members to encourage participation in surveys.
  • Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Resolved customer complaints in a professional manner while remaining empathetic to their concerns.

Education

MSc - Entrepreneurship

National College of Ireland
Dublin, Ireland
01.2023

BSc (Hons) - Criminology and Security Studies

Salem University
Nigeria
01.2017

Skills

  • Google Workspace applications
  • Hotel management systems
  • Financial auditing
  • Customer service excellence
  • Compliance management
  • Effective communication skills
  • Scheduling coordination
  • Leadership and supervision
  • Customer satisfaction strategies

CORE COMPETENCIES

  • Night Audit & Financial Reconciliation
  • Programme & Event Logistics Support
  • Invoice Checking & Expense Tracking
  • Operational Reporting & Record Management
  • Internal Communication & Coordination
  • Compliance & SOP Adherence
  • Google Workspace (Docs, Sheets, Forms)
  • Adaptable to Tools (e.g. Asana, Zoho Books, Pleo)

ATTRIBUTES & APPROACH

  • Precise and dependable with a focus on getting the details right, especially in finance and reporting.
  • Calm under pressure, used to managing competing priorities in real time.
  • Open to learning any tools or systems required for the role.
  • Strong communicator who builds trust across teams and handles follow-ups professionally.
  • Values teamwork, structure, and purpose-driven work.

References

References available upon request.

Timeline

Night Supervisor

Clayton Hotel Dublin Airport
05.2025 - Current

Assistant Night Manager

Metro Hotel Dublin Airport
03.2023 - 04.2025

Public Complaint Representative

National Population Commission
01.2021 - 01.2023

MSc - Entrepreneurship

National College of Ireland

BSc (Hons) - Criminology and Security Studies

Salem University

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