Summary
Overview
Work history
Education
Skills
Websites
Languages
Custom
Affiliations
Accomplishments
Timeline
Generic
Hassan Sowe

Hassan Sowe

Birmingham,United Kingdom

Summary

Results-driven professional with extensive expertise in food service operations, supervisory roles, and shift management. Demonstrates exceptional communication skills, adaptability, and a strong focus on customer orientation to ensure quality control and enhance employee development. Committed to achieving organisational goals through effective time management and strategic planning.

Overview

9
9
years of professional experience
15
15
years of post-secondary education

Work history

Shift Manager

McDonald's
Birmingham
07.2018 - 08.2025
  • Job duties included leading a team of employees to accomplish a successful shift.
  • Ensured growth of sales as well as overseeing the business aspect of the job from cash handling, emailing, and communicating with higher-ups and delegating and assigning numerous tasks for the crew.

Team Member

Heavenly Desserts
Birmingham
10.2021 - 03.2022
  • Taking orders and interacting with customers as well as working back of house, making desserts, cleaning and working on drinks.

Waiter

Zizzi
Birmingham
06.2018 - 09.2018
  • Basic duties include taking food and drink orders, reciting daily specials, answering any questions regarding menu items, and fulfilling any unique requests.

Kitchen Assistant

TGI Fridays
Birmingham
07.2018 - 08.2018
  • Cooking dishes, serving orders, cleaning kitchen area.

Student Ambassador

Student Ambassador Academy
Birmingham
11.2016 - 07.2018
  • A very busy environment in which ensure that the visitors of the college have enrolled and they have been directed to their correct course rooms.

Cleaner

Spectrum Clean
Birmingham
02.2017 - 09.2017
  • Responsibilities included sweeping, emptying the bins and clearing tables making sure the nightclub was in good condition before the guests arrived.

Inventory Clerk

MI Services
Birmingham
06.2016 - 07.2016
  • Travelled to numerous houses that were to let and inspected the place, took photographs and recorded what the condition was like and reported it back to my boss.

Education

GCSE or equivalent - Media

South and City College
09.2017 - 08.2025

Bachelor's Honors - Media and Communications

Birmingham City University
09.2018 - 07.2021

Diploma - Functional Skills English

South and City College
09.2014 - 07.2016

Diploma - Functional Skills Maths

South and City College
09.2014 - 07.2016

Skills

  • Communication skills
  • Adaptability and flexibility
  • Time management
  • Microsoft Office proficiency
  • Supervisory experience
  • Food service expertise
  • Profit and loss analysis
  • Shift management
  • Customer orientation
  • Financial reporting
  • Performance analysis
  • Employee development
  • Quality control

Websites

Languages

English
Native
Wollof
Fluent

Custom

Mcdonald's Employee of The Month, 11/01/22

Affiliations

  • Sports which can range from Tennis to Basketball.
  • Writing and creating short films.
  • Travelling.

Accomplishments

    2022 Mcdonalds Employee of the Month.

    Promotion to Shift Manager 2024.

    Manager of the Quarter 2025.

Timeline

Team Member

Heavenly Desserts
10.2021 - 03.2022

Bachelor's Honors - Media and Communications

Birmingham City University
09.2018 - 07.2021

Shift Manager

McDonald's
07.2018 - 08.2025

Kitchen Assistant

TGI Fridays
07.2018 - 08.2018

Waiter

Zizzi
06.2018 - 09.2018

GCSE or equivalent - Media

South and City College
09.2017 - 08.2025

Cleaner

Spectrum Clean
02.2017 - 09.2017

Student Ambassador

Student Ambassador Academy
11.2016 - 07.2018

Inventory Clerk

MI Services
06.2016 - 07.2016

Diploma - Functional Skills English

South and City College
09.2014 - 07.2016

Diploma - Functional Skills Maths

South and City College
09.2014 - 07.2016

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Hassan Sowe