Hassan Sowe
Birmingham,United Kingdom
Summary
Results-driven professional with extensive expertise in food service operations, supervisory roles, and shift management. Demonstrates exceptional communication skills, adaptability, and a strong focus on customer orientation to ensure quality control and enhance employee development. Committed to achieving organisational goals through effective time management and strategic planning.
Overview
9
9
years of professional experience
15
15
years of post-secondary education
Work history
Shift Manager
McDonald's
Birmingham
2018.07 - 2025.08
- Job duties included leading a team of employees to accomplish a successful shift.
- Ensured growth of sales as well as overseeing the business aspect of the job from cash handling, emailing, and communicating with higher-ups and delegating and assigning numerous tasks for the crew.
Team Member
Heavenly Desserts
Birmingham
2021.10 - 2022.03
- Taking orders and interacting with customers as well as working back of house, making desserts, cleaning and working on drinks.
Waiter
Zizzi
Birmingham
2018.06 - 2018.09
- Basic duties include taking food and drink orders, reciting daily specials, answering any questions regarding menu items, and fulfilling any unique requests.
Kitchen Assistant
TGI Fridays
Birmingham
2018.07 - 2018.08
- Cooking dishes, serving orders, cleaning kitchen area.
Student Ambassador
Student Ambassador Academy
Birmingham
2016.11 - 2018.07
- A very busy environment in which ensure that the visitors of the college have enrolled and they have been directed to their correct course rooms.
Cleaner
Spectrum Clean
Birmingham
2017.02 - 2017.09
- Responsibilities included sweeping, emptying the bins and clearing tables making sure the nightclub was in good condition before the guests arrived.
Inventory Clerk
MI Services
Birmingham
2016.06 - 2016.07
- Travelled to numerous houses that were to let and inspected the place, took photographs and recorded what the condition was like and reported it back to my boss.
Education
GCSE or equivalent - Media
South and City College
2017.09 - 2025.08
Bachelor's Honors - Media and Communications
Birmingham City University
2018.09 - 2021.07
Diploma - Functional Skills English
South and City College
2014.09 - 2016.07
Diploma - Functional Skills Maths
South and City College
2014.09 - 2016.07
Skills
- Communication skills
- Adaptability and flexibility
- Time management
- Microsoft Office proficiency
- Supervisory experience
- Food service expertise
- Profit and loss analysis
- Shift management
- Customer orientation
- Financial reporting
- Performance analysis
- Employee development
- Quality control
Languages
English
Native
Wollof
Fluent
Custom
Mcdonald's Employee of The Month, 11/01/22
Affiliations
- Sports which can range from Tennis to Basketball.
- Writing and creating short films.
- Travelling.
Accomplishments
2022 Mcdonalds Employee of the Month.
Promotion to Shift Manager 2024.
Manager of the Quarter 2025.
Timeline
Team Member
Heavenly Desserts
2021.10 - 2022.03
Bachelor's Honors - Media and Communications
Birmingham City University
2018.09 - 2021.07
Shift Manager
McDonald's
2018.07 - 2025.08
Kitchen Assistant
TGI Fridays
2018.07 - 2018.08
Waiter
Zizzi
2018.06 - 2018.09
GCSE or equivalent - Media
South and City College
2017.09 - 2025.08
Cleaner
Spectrum Clean
2017.02 - 2017.09
Student Ambassador
Student Ambassador Academy
2016.11 - 2018.07
Inventory Clerk
MI Services
2016.06 - 2016.07
Diploma - Functional Skills English
South and City College
2014.09 - 2016.07
Diploma - Functional Skills Maths
South and City College
2014.09 - 2016.07