I am a highly motivated and hardworking individual who is reliable, honest, and trustworthy. I have a strong work ethic and a 'can do' attitude with a desire to succeed.
My aspiration is to work my way to the top of the corporate financial world with ambitions to further my career by gaining experience in this area.
I am an experienced managerial professional with proven success in managing staff, operations and processes. Leads development of centre initiatives, and improvements for effective delivery of programmes and services. A natural leader with strategic oversight to exceed goals and objectives.
Organised and energetic individual with strong interpersonal, communication and time management skills. Experienced in planning recreational programmes based on identified patron needs and market trends. Proactive in maintaining high standards of customer service and quality of facilities.
Overview
6
6
years of professional experience
Work history
Centre Manager
Learning Hive LTD
London
11.2022 - Current
I currently operate a small business in education. It is a tuition company that helps less fortunate children and offers them an extended education.
I run the finances of the company and make sure all is in order. Monitored expenditures to manage the allocated budget.
Oversaw daily operations to maintain best practices and quality standards.
Supervised and trained staff to complete projects and tasks for the centre.
Formulated financial statements to examine revenue.
Drafted proposals to request for funding new projects.
Summer Camp Leader
Learning Hive Summer Camp, Brimsdown Primary School
07.2021 - 08.2022
I was part of helping them partner up with Bernados charity and offering a summer camp to children who are less fortunate and to give them a summer to remember
We helped recruit teachers and other staff to help us with giving the best summer camp to these children
Formed positive relationships with parents, providing progress updates on child development.
I helped plan the activities and led many PE activities, I was responsible for lunches and dismissal, trouble shooting and generally ensuring all staff and children were happy at the camp
Encouraged creativity and individuality by creating an age-appropriate learning environment.
Harrods agency retail assistant
Harrods
01.2022 - 05.2022
I am a Harrods approved worker and as an agency worker have worked in the most luxurious brands such as Hermes and Thom Browne
I completed most of my shifts for these two main brands gaining experience and sales in luxury brands
This helped me deal with clients who request the best service and always expect the best from these luxury brands
This made me confident in dealing with every type of customer as I have worked in many different retail fields., - October 2019
Retail assistant
John Lewis
London
On a temporary 2-month contract working in the technology department
I specialised in many different parts of technology such as Apple, Microsoft, Televisions and many more
This expanded my knowledge and experience of learning about any new products at short notice and with minimum supervision
My customer service was of a high standard and many customers praised me on this
I am now confident in selling items to customers, using cash tills, and cashing up at the end of the day
Regularly exceeded weekly sales targets through exceptional service and proven upselling techniques.
Nation citizenship Service
Service
During the summer of 2018, I completed the NCS course, which helped me gain a lot of knowledge
As part of NCS, I learned how to work together as a team player but also independently learn how to achieve things
During my time at NCS, I had what it takes to succeed in new challenges, embrace new experiences that I had never believed I would do
NCS was an experience designed to make me feel challenged and changed, engaged, and empowered
Receptionist
Amsterdam hotel, Earl
09.2017 - 03.2018
Furthermore, my communication skills have also been tested on several occasions during my experiences as a hotel receptionist
During my time at the hotel, I had many responsibilities such answering the phones to customers and help answer any queries they may have
Any customer complaints and reason with them and how the company could help make this better but also compensate the customers
One main task of mine as a receptionist was checking in and checking Out guests and ensuring guests have the best possible stay while at the hotel.
Education
BA - Finance
Westminster University
Seven Kings School
2020
Seven Kings School
2018
Skills
Operations oversight
Operations management
Team supervision
Staff Management
Sales expertise
Verbal and written communication
Financial Management
Business planning
Budgeting
Business Development
Budgeting and forecasting
Financial and cash control
Business development
Interests
I have an active life outside studying and have taken responsibility for community projects such as helping organize charity dinners where we raised over £25k, football coaching; these both involved a good team working. I have also experienced more active pursuits such as Army Cadets which taught me discipline.
Languages
English
Native
Timeline
Centre Manager
Learning Hive LTD
11.2022 - Current
Harrods agency retail assistant
Harrods
01.2022 - 05.2022
Summer Camp Leader
Learning Hive Summer Camp, Brimsdown Primary School