HASSAN AKRAM
Nottingham
Summary
Forward-thinker and expert negotiator with strong skills in business management and sales planning. Proven track record governing budgets using robust financial controls to boost revenue. Confident planning logistics, strengthening supplier relationships and analysing market performance.
Overview
8
8
years of professional experience
Work History
Receptionist
Travelodge Hotel
Derby
10.2024 - Current
- Welcoming guests on arrival and checking them in
- Mastered all essential tasks to enhance service delivery.
- Answering questions about the hotel, local area, transport, and attractions
- Resolved complaints and issues with professionalism to ensure guest satisfaction.
- Conducted weekly banking for bar and daily banking for reception to maintain financial accuracy.
- Weekly stock count and entered the stock in Zonal.
Shift Manager
Taco Bell
Shepherd’s Bush, London
10.2022 - 08.2024
- Assisted manager in organising, planning, and implementing strategy to enhance operational efficiency.
- Developed skills for all tasks in fast-paced environment to support team objectives.
- Monitored employee performance to ensure productivity aligned with business goals.
- Anticipated and quickly eliminated issues on shift to maintain smooth operations.
Warehouse Associate
Amazon Logistics
Wembley, London
09.2022 - 01.2023
- Stacked and arranged deliveries to enhance item security and ensure staff safety.
- Collected goods from various warehouse locations with precision to minimise order errors.
- Assisted with inventory controls using hand-held scanner to maintain accurate stock levels.
- Treating merchandise with care and concern at all times.
Web Developer
Syntax Lab
Gujranwala
11.2018 - 08.2022
- Enhanced website navigation through intuitive UX mapping, resulting in improved user experience.
- Developed custom websites using HTML, CSS, and JavaScript to meet client specifications and enhance functionality.
- Evaluated costs and impacts of system upgrades to inform decision-making and optimise resource allocation.
Education
Bachelor of Science - Computer Science
The University of Lahore
PAKISTAN02-2018
Skills
- Front desk operations
- Appointment scheduling
- Visitor management
- Customer service
- Multi-line phone systems
- Record keeping
- Software management
- MS Office(Word, Excel, Powerpoint)
- Product knowledge
- Communication skills
- Conflict resolution
- Guest relations
Timeline
Receptionist
Travelodge Hotel
10.2024 - Current
Shift Manager
Taco Bell
10.2022 - 08.2024
Warehouse Associate
Amazon Logistics
09.2022 - 01.2023
Web Developer
Syntax Lab
11.2018 - 08.2022
Bachelor of Science - Computer Science
The University of Lahore