HASSAN AHMED
Summary
Results-oriented professional with a strong background in data management and project coordination. Known for implementing effective systems that enhance operational efficiency and stakeholder satisfaction. Ready to leverage expertise in risk management and change control to drive impactful outcomes.
Overview
6
6
years of professional experience
Work History
Business Administrator
NHS EXECUTIVE
06.2025 - Current
- Provide specialist administration for performance management, assurance and intervention functions
- Liaise with senior personnel including Chief Executives, Director Generals, and senior clinical staff
- Create Terms of Reference and ensure timely circulation and sign-off
- Prepare and collate supporting information and data for assurance processes
- Co-produce, proofread and design output reports alongside senior leads
- Coordinate complex on-site review programmes across health boards
- Plan itineraries, arrange meetings, and manage travel arrangements for multi-disciplinary teams
Clinical Coordinator
CARDIFF AND VALE UNIVERSITY HEALTH BOARD (NHS)
11.2023 - 06.2025
- Designed and implemented new data tracking systems, reducing report turnaround time by 25% whilst maintaining 98% accuracy rate in patient data management
- Coordinated cross-departmental data integration projects to ensure seamless service delivery and information sharing protocols
- Managed project timelines for clinical data initiatives, ensuring compliance with healthcare data protection regulations and audit requirements
- Developed performance reporting mechanisms and maintained electronic databases for clinical outcome monitoring
- Supported data-driven decision making through preparation of analytical reports and statistical summaries for senior clinical staff
PROJECT MANAGER
TRITEK CONSULTING
01.2024 - 06.2024
- Developed detailed project plans, including scope, objectives, timelines, and resource requirements.
- Allocated tasks and responsibilities within the project team, ensuring that all team members understood their roles and deliverables.
- Provided guidance and support to team members, fostering a collaborative and productive working environment.
- Balanced competing priorities and managed all project stakeholders to make a real impact on delivery performance, ensuring strong communications are established and maintained
- Ensured 'Lessons Learned Management' is applied to all projects, entailing application of lessons from other projects, and capturing lessons learned on specific projects.
- Created and fostered a continuous improvement culture, encouraging innovation, promoting best practice, and ensuring lessons are learned and changes are implemented where required.
- Responsible for the overall integrity of the project plan, leads the project, and project team, through recognised project lifecycle phases.
- Developed and owned the project budget, in line with the business case, to tracks delivery of the project in line with the budget allocation.
- Led team feasibility commitments and conducted comprehensive risk assessments to ensure smooth project execution.
Mental Health Act Administrator
CARDIFF AND VALE UNIVERSITY HEALTH BOARD (NHS)
02.2023 - 11.2023
- Coordinated data collection and analysis for 200+ Mental Health Review Tribunals, maintaining 97% stakeholder satisfaction through effective project support
- Implemented streamlined data processing systems, reducing tribunal preparation time by 45% through automated workflow solutions
- Designed electronic filing systems resulting in 50% faster document retrieval, improving data accessibility and information governance compliance
- Managed sensitive patient data whilst ensuring adherence to confidentiality protocols and regulatory reporting requirements
- Supported project initiatives through comprehensive data tracking and progress monitoring systems
EE Retail
Cardiff
06.2022 - 09.2022
- Exceeded sales targets by 25% through effective customer engagement
- Maintained 95% customer satisfaction rating
- Achieved 40% increase in add-on sales through needs-based consulting
- Recognized for best-in-store customer service performance for 2 consecutive months
Project Support Officer
WORLDLINE INTEGRATED SERVICE
10.2019 - 01.2022
- Managed portfolio of 20+ concurrent projects with 92% on-time delivery rate
- Reduced project documentation processing time by 60% through implementation of new systems
- Achieved 28% cost savings through improved budget monitoring and control measures
- Increased client satisfaction rates by 45% through enhanced communication protocols
- Conducted regular program milestone reviews, ensuring timeline adherence and process sign-offs.
- Identified potential risks during project implementation and developed mitigation strategies to address them effectively at the earliest time to limit escalation.
- Utilised project management tools to track progress and provided transparent reporting
Education
MSc -
Management
BSc -
Business Administration
Diploma -
Human Resource Management
Foundation training -
Risk Management
Skills
- Conflict Resolution & Negotiation
- Daily Stand-ups, Sprint Planning, Retrospectives
- Workshop Facilitation & Training
- User Adoption & Change Readiness
- Business Case Development
- RAID Logs
- Root Cause Analysis
- Lessons Learned Reviews
- Procurement & Contract Management
- Benefits Realisation
- Budgeting & Financial Forecasting
- Risk Management & Mitigation
- Change Control & Impact Assessments
- Stakeholder Engagement & Communication
- Governance & Compliance Management
- MS Project
- Jira & Confluence
- Trello & Asana
- Microsoft Visio & Lucid chart
- Agile (Scrum, Kanban)
- Waterfall Project Management
- Hybrid Project Management
- Lean Project Management
- Six Sigma & Process Optimisation
- PRINCE2 Framework
- Milestone & Deliverable Tracking
- Resource Planning
- Capacity Management
- Scheduling & Timeline Development
- Process Mapping
- Performance management
- Data analysis
- Project management
- Process improvement
- Compliance monitoring
- Cross-departmental coordination
- Stakeholder engagement
- Time management
- Effective communication
- Report preparation
- Problem solving
- Team collaboration
- Attention to detail
- Executive support
- Functional requirements specification (FRS)
- Long-term business planning
- Project oversight
- Microsoft Visio
- Project collaboration
- Team development
- Managing multiple priorities
- Database creation
- Business plan development
References
Available on request
Education Qualifications
- Prince2 Project Management (in view)
- Association of Project Management (APM)
- MSc Management
- BSc Business Administration
- Diploma in Human Resource Management
- Foundation training in Risk Management
Key Achievements Projects
- OneDrive Project, Led the successful migration and deployment of OneDrive, improving cloud storage accessibility and security which resulted in a 40% increase in file-sharing efficiency by enabling real-time collaboration and secure access.
- Microsoft 365 Implementation, Spearheaded the organisation-wide rollout of Microsoft 365, improving productivity and collaboration resulting in a 25% boost in overall workforce efficiency through the adoption of integrated communication and collaboration tools.
- Case Management System (CMS) Implementation, Successfully deployed a Case Management System (CMS), optimising workflow and case tracking for operational efficiency resulting in a 30% reduction in case processing time by automating key workflows and improving data accessibility.
- Teams Video Conferencing Rollout, Implemented Microsoft Teams Video Conferencing, enhancing virtual communication and collaboration which resulted in a 50% increase in virtual meeting efficiency, reducing travel costs and improving remote team engagement.
Timeline
Business Administrator
NHS EXECUTIVE
06.2025 - Current
PROJECT MANAGER
TRITEK CONSULTING
01.2024 - 06.2024
Clinical Coordinator
CARDIFF AND VALE UNIVERSITY HEALTH BOARD (NHS)
11.2023 - 06.2025
Mental Health Act Administrator
CARDIFF AND VALE UNIVERSITY HEALTH BOARD (NHS)
02.2023 - 11.2023
EE Retail
06.2022 - 09.2022
Project Support Officer
WORLDLINE INTEGRATED SERVICE
10.2019 - 01.2022
MSc -
Management
BSc -
Business Administration
Diploma -
Human Resource Management
Foundation training -
Risk Management
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