Spearheaded the Hotel Partnership Program, establishing collaborations with over 1000+ hotels across key service cities
360 outbound role - SMB/Mid Market (1m - 50M revenue)
Led full sales cycle from prospecting to closing.
Successfully increased company revenue by achieving a(YOY) growth of over 7 figures in annual revenue via B2B, Hotel and partnership accounts.
Managed new and current B2B accounts, ensuring satisfaction and fostering long-term relationships
Conducted client visits, effectively communicating company offerings and addressing client needs
Held full P&L responsibility for all partnerships, ensuring profitability and sustainable growth
Developed a scalable model across B2B/B2C segments through strategic partnerships, affiliate programs, and cashback schemes
Collaborated with the marketing design team to create compelling content for social media channels, marketing and promotional collateral, and advertising content
Successfully managed and trained a team of account managers, enhancing overall performance and customer satisfaction
Sales & Operations Manager
VITAMASQUES
London
11.2017 - 01.2020
Created Amazon listings and seller accounts on all EU and American platforms
Managed stock, operational supplies minimized operational and logistics costs
Launched VITAMASQUES into the GCC market developed relations with international retailers and managed wholesale accounts globally
Partnered with BMW Park Lane introduced a new campaign entailing BMW customers an exclusive discount on VITAMASQUES range
Met and presented VITAMASQUES to various buyers, retailers, distributors on a global scale leading to conversions and continual growth
Growing wholesale accounts with the aim of establishing the product in new markets generating new and repeat business
Launched VITAMASQUES into various international premium outlets
QVC, TK Maxx, Beauty Cutie, Look Fantastic, Glossybox, Flaconi, Asos
Generated a lead pipeline through various methods of networking trade shows, and online sources
Assisted and managed various third-party marketing and brand partnership campaigns with various retailers, sampling campaigns
Managed logistics operations for retailer accounts both in the UK and globally
Negotiated, sourced various packaging, postage and marketing collateral reducing long term costs
Ensuring goods for export met with foreign trade regulations and policy changes
Developed new wholesale accounts in the EMEA regions
Planned and managed various trade/consumer shows in Europe including the UK
Export Sales & Marketing Manager
LA Muscle
02.2015 - 11.2017
Increased revenues via Amazon and third party affiliate networks for e-commerce growth
Managed European and American Amazon accounts leading to 6 figure monthly sales
Directed a successful SEO and link-building campaign to increase the Amazon page and drive traffic
Effectively managing a portfolio of key UK retail, fitness, and health food accounts
Worked closely with the CEO to brainstorm new activity to increase customer traffic and sales
Organized and booked shoots with various well-known public figures
Content for social media and online purposes
Filmed various shoots and managed the camera crew
Trained and served as a peer coach for new sales associates
Planned and helped to execute LA Muscle shop marketing events
Planning and creating media contents (e.g
Photos, videos, blogs) in order to develop content for social media and YouTube
Sales Consultant
Advanced Hair Studio
London
01.2013 - 01.2015
Trained and served as a peer coach for new sales associates
Managing a team and achieving corporate objectives
Conducting the initial consultations in the UK and Europe
Contacting ex-clients offering them a procedure that would be more suited
Managed several clinics around the UK
Benefited business growth while being rewarded with regular promotions
Customer Service
LA Muscle
09.2011 - 12.2012
Trained and served as a peer coach for new sales associates
Receiving and dealing with all initial customer communications, by phone, mail, and face to face
Guiding all customer issues to a satisfactory conclusion and maintaining customer call logs
Calmly dealt with often challenging issues in customer complaints department
Resolve any customer grievances to provide solution accordingly ensure customer satisfaction and trust were rebuilt beyond expectation
Escalate calls to relevant departments when required