HASSAAN TAJ

• Skilled in fibre blowing, splicing, jointing, and OTDR testing, ensuring high-quality network builds.
• Experienced in overhead and underground installations, working safely at heights and in confined spaces.
• Proficient in using fusion splicers, blowing machines, and test equipment for accurate installations.
• Strong ability to read network diagrams, troubleshoot faults, and deliver effective problem-solving on site.
• Provide excellent customer service during installations, ensuring professionalism and customer satisfaction.
• Responsible for van driving, site logistics, and maintaining compliance with health & safety protocols.

• Street Works O1: Signing, Lighting and Guarding
• SA001 – Overhead Safety
• SA002 – Underground Safety

• Ensured safety by regular vehicle inspections and maintenance.
• Adapted to changing road conditions quickly ensuring safe and timely deliveries.
• Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
• Resolved customer complaints effectively, restoring trust in the service provided.

• As an electricians mate my responsibilities covered working with Unistrut, constructing them so they would be easier when installing
• Used hand tools proficiently under the guidance of experienced personnel, providing necessary support during intricate tasks.
• Demonstrated consistent punctuality and reliability which resulted in high level trust from supervising electricians.

• Followed health and safety regulations whilst working on construction sites to prevent accidents.
• Worked under strict deadlines for project completions without compromising quality.
• Kept work areas clean after job completion, promoting a safe environment.
• Demonstrated consistent punctuality and reliability which resulted in high level trust from supervising electricians.
• Collaborated with team members on large scale projects, improving teamwork and productivity.

• Handled fare disputes, negotiated fair outcomes for all parties involved.
• Ensured customer satisfaction by effectively coordinating taxi schedules.
• Monitored fleet status, alerted maintenance team to any necessary repairs or servicing needs.
• Assisted customers with booking queries to provide excellent service.
• Dealt with customer complaints, ensured resolution in a timely manner.

• Customer service skills
• Patience and the ability to remain calm in stressful situations
• Persuading and negotiating skills
• The ability to use initiative
• Excellent verbal communication skills
• To be able to use a computer and the main software