Hasna El Fejri

I'm a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.Dynamic professional with over five years of experience in bustling hospitality settings, from boutique hotels to upscale restaurants. Proficient in delivering unparalleled guest experiences, handling reservation systems and coordinating events.Customer-focused, dependable professional with experience in delivering outstanding guest services. Passionate about achieving the highest levels of customer success and retention through resolving conflicts promptly and building positive relationships with guests.

fluent:

English

spanish

French

Arabic

• Chartered Institute of Journalists
• Employee of the year 2023
• Employee of the 2th Quarter of 2023

• Documented and resolved [Issue], contributing to [Result].
• Implemented [Type] process, streamlining work and increasing efficiency [Number]%
• Supervised team responsible for executing well on projects, leading to [Number]% increased revenue.