HASHIM BENGIUMA
London,United Kingdom
Summary
Highly skilled IT troubleshooting professional with extensive experience in customer service and management across diverse industries. Proven ability to lead teams, resolve complex technical issues, and deliver exceptional client support. Entrepreneurial background with hands-on experience running a successful business, demonstrating strong leadership, problem-solving, and operational management skills. Additionally, brings foundational aviation knowledge with logged flight hours, reflecting discipline, precision, and a commitment to continuous learning.
Overview
14
14
years of professional experience
Work history
IT support technician
iSmash
London
2025.10 - Current
Coffee Shop Owner & Manager
Cafe Mille
Glasgow
2022.06 - 2025.07
General store manager
iRepair Scotland
Glasgow, Scotland
2018.08 - 2022.01
Sales Consultant & Technician
PC Problems
Glasgow
2016.08 - 2018.08
Sales and Stock Analyst
Logan pharmacy
Glasgow
2015.02 - 2017.05
English tutor
Edgewater Tobaktous (English Academy )
Tripoli
2013.03 - 2014.08
Sales and visa advisor
ALqadous Travel Agency
Tripoli
2012.05 - 2013.05
Education
Glasgow - IT Management for Business
Glasgow Caledonian University
GlasgowScottish Qualifications Certificate - English
Glasgow Kelvin college
Glasgow, GLGAviation (Private Pilot licence)
ACS Flight Training
PerthInformation Technology
Triploi University
Triploi Skills
- Technical troubleshooting and repair of computers and mobile phones
- Circuit board soldering and screen replacements
- Proficient in Microsoft Office, JavaScript, HTML and Linux
- Customer service and relationship management
- Business ownership and management, including staff supervision and operations (coffee shop)
- Practical flight experience with hours completed towards Private Pilot Licence (PPL)
- Strong communication and problem-solving skills
- Ability to multitask and adapt across technical and business roles
Education
other,other
Languages
Arabic, English
Hobbies and interests
- Hiking, camping, and football for fitness and teamwork. Passionate about aviation with PPL flight hours. Enjoy reading, especially on technology, aviation, and personal development.
Timeline
IT support technician
iSmash
2025.10 - Current
Coffee Shop Owner & Manager
Cafe Mille
2022.06 - 2025.07
General store manager
iRepair Scotland
2018.08 - 2022.01
Sales Consultant & Technician
PC Problems
2016.08 - 2018.08
Sales and Stock Analyst
Logan pharmacy
2015.02 - 2017.05
English tutor
Edgewater Tobaktous (English Academy )
2013.03 - 2014.08
Sales and visa advisor
ALqadous Travel Agency
2012.05 - 2013.05
Scottish Qualifications Certificate - English
Glasgow Kelvin college
Glasgow - IT Management for Business
Glasgow Caledonian University
Aviation (Private Pilot licence)
ACS Flight Training
Information Technology
Triploi University