Summary
Overview
Work history
Education
Skills
Languages
Work availability
Quote
Timeline
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Hashim Ali

Hashim Ali

London,City of London

Summary

Talented leader offering over 2 years of experience in preparing and serving diverse foods. Capable of motivating employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Experienced Admin with over 2 years in industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

6
6
years of post-secondary education

Work history

Creams café (Supervisor

HB Housing
01.2017
  • Accounting -helped me gain calculation, profit loss, financial statement management
  • Managing inventory- helped me gain awareness and efficiency
  • Managing staff-helped me gain Leadership skill and how to have a friendly connection with my colleagues
  • Double checking everything-helped me gain assurance and awareness skills
  • Solving customer issues-helped me gain customer service skills and patience when listening to the issue and coming to a mutual understanding
  • Health and safety management- helped me gain Power of Persuasion and Influence skills as well as being passionate about my attention to detail
  • Concept housing association) 02/2021
  • In charge of filing- helped me gain organisation skills and Dependable with a respect to confidentiality and policies
  • Filling forms in-helped me gain more experience in written English as well as further my skills in grammar
  • Maintenance/Handyman- helped me gain Interpersonal and communication skills as well as Flexibility and versatility this also helped me with my physical ability
  • Payment organiser for Tenant's- helped me gain organisation skills and income planning skills
  • Development- helped me gain confidence, adaptability, and worth ethic skills
  • Organisation of files and paperwork- helped me gain tidiness and organised skills
  • Calls management- helped me gain clear and effective communication skills as well as positive attitude and patience skills
  • Elite Training (Digital Marketing and Sales Executive) 11/2021
  • Selling apparel and get the brand name out there
  • Planning for photoshoots
  • Accounting
  • Creating content for social accounts
  • Getting consumers to get involved with activities
  • Event Managing
  • Social
  • Eminence (Direct sales) 04/2022
  • Engaging strangers in conversation
  • Explaining competitively priced service plans to customers
  • Planning and scheduling door-to-door routes
  • Convincing people of the benefits from certain products and services
  • Processing payments from customers
  • Filling in forms with customers and completing all administrative tasks
  • Monitoring sales activities and proactively taking necessary action to re-direct efforts as needed
  • Increasing product penetration in a specific area
  • Identifying the training needs of junior or new staff members.

Reception administrator, Worker/apprentice

Bhogal Co & Solicitor's
06.2016
  • Answering calls- helped gain confidence and social understanding
  • Collecting money from the customers then writing it up- this helped me gain skills in track keeping
  • Files Organisation- keeping work tidy and organised so my colleagues have easier access to everything
  • Listening to customers queries and then trying to sort them out as soon as possible-this helped me gain tension analysis and helped build a relationship and bond with the customer
  • Provide Support for customers-helped me ease tension and strengthen a business outlook
  • Sending files through fax machine and through email- helped me gain further IT skills and timing to keep everything going with the workflow rather issues down the line
  • Writing up the time and date on when the customer can come in to talk to the solicitors- gained tracking and organising skills
  • Express Alarms (private company) 05/2017, Management of stock- help understand how to keep everything checked and up to date
  • Being aware of the tools we used- helped me develop keen awareness to smallest things
  • Engineering-Skills in developing stronger understanding of different things and how they work
  • Electrical- skills in wiring and cautiousness.

Education

BA (Hons) - Business Management and Sustainability

Staffordshire University
Stoke-on-Trent
01.2022 -

Diploma of Higher Education - Business

Joseph Chamberlain Sixth Form College
Birmingham
09.2015 - 07.2016

Pass BCS Level 2 Certificate in IT Application Skills (QCF) 16 credits -

Moseley School and Sixth Form
Birmingham
09.2010 - 07.2015

Skills

  • I have few IT technology skills using
  • Microsoft PowerPoint, Microsoft Word, Microsoft Access, and Microsoft Publisher
  • I am good at persuading people or making them change their minds on certain things
  • Areas of expertise/Professional Skills
  • My key skills include:
  • Analysis I was able to analyse how the profit has dropped from what it was to where it is now
  • Team worker I worked with my fellow classmates to create a charity event where people brought pair of clothes which they don't need any longer
  • Independent I worked on my own website which was part of my course to help new students understand what people did in business
  • Management I was left in charge of the whole store, and I had to keep an eye on everything when it opened and when it closed, what prices should the stock be and how much is needed
  • High confidence I'm willing to go up to anyone and express my ideas and what I think
  • Frontline team supervision
  • Performance and sales reporting
  • Customer service management
  • Event planning and coordination
  • Employee management
  • Marketing and advertising
  • Business operations expertise
  • Leadership
  • Time management
  • Payroll administration
  • Programme development
  • Accounting
  • Public relations
  • Social media marketing

Languages

English
Fluent
Urdu
Intermediate
Punjabi
Upper intermediate

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

BA (Hons) - Business Management and Sustainability

Staffordshire University
01.2022 -

Creams café (Supervisor

HB Housing
01.2017

Reception administrator, Worker/apprentice

Bhogal Co & Solicitor's
06.2016

Diploma of Higher Education - Business

Joseph Chamberlain Sixth Form College
09.2015 - 07.2016

Pass BCS Level 2 Certificate in IT Application Skills (QCF) 16 credits -

Moseley School and Sixth Form
09.2010 - 07.2015

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Hashim Ali