Competent community interpreter with ten years of experience in Arabic translation and interpreting. Demonstrates strong administrative and IT skills, ensuring efficient support and services to clients. Adaptable to challenges and committed to delivering high-quality, client-focused work. Seeking opportunities to leverage expertise and contribute effectively to organisational success.
Overview
11
11
years of professional experience
Work History
Freelance Interpreter
Thebigword Linguistics, Silent Sounds communication and Language Empire
London
04.2014 - Current
This is freelance work, interpreting for many Arabic clients in different organisations such as NHS(hospitals and GP clinics), courts, councils, solicitors, Jobcentres and schools
Put clients at ease by listening to his / her needs
Liaison with the client to discuss unclear points and get the full picture of the entire case and requirements
Research several terminologies to ensure that the correct translation used
Establish a communication bridge with the client and the service provider and interpret the conversation.
Gave parties translations of written materials and verbal communication during meetings, live events and on recorded media for reference.
Pinpointed terms, expressions and words with conflicting meanings to identify alternatives for conveying original purposes of messages.
Casual Arabic Interpreter and Role Player
Caliance and RG Connections Ltd
Poland, Bydgoszcz and London
04.2014 - 11.2024
Supported NATO Mission Iraq Pre-deployment training three times annually in Bydgoszcz, Poland.
Conducted training sessions for British military personnel to enhance mission readiness in the Middle East.
Participated in role-play and interpreting exercises to prepare NATO consultants for deployment.
Delivered cultural awareness sessions on Iraqi culture and customs for trainees and consultants.
Facilitated collaboration between NATO and British consultants to ensure mission alignment.
Assisted in developing training materials tailored to specific operational needs of consultants.
Engaged with officers at British military bases to provide targeted support during training initiatives.
Contributed to effective communication strategies for successful mission preparation.
Receptionist and Administrator
Holiday Inn Hotel
Coventry
08.2014 - 09.2015
Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to Ensure a superb customer service experience
Deal with guest requests to ensure a comfortable and pleasant stay
Assist in dealing with customer complaints effectively and courteously, providing or seeking solutions as quickly as possible
Responsible for accurate and efficient accounts and guest billing processes
Assisting with editing balance sheets and invoicing
Undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area
Administer all routes of reservations (online, phone) to ensure that room bookings are made and recorded accurately
Ensure that all reservations and cancellations processed efficiently
Report any maintenance, breakage or cleanliness problems to the relevant manager
Administer the general petty cash system and float accurately.
Education
BA Film and TV -
Middlesex University
London
07.2017
Diploma in Community Interpreting Level 3 -
South thames college
London
07.2011
ILM Certificate in First Line Management -
Stoke On Trent college
Stoke On Trent
07.2009
Skills
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Adobe Photoshop
Video Editing
Cameras
Arabic
English
French
Web Desigining
Proofreading and Editing
Accurate Translations
Impartiality
Hobbies and Interests
Cinema
History
Music
Online shopping
Travel
Cooking
Languages
Football
Walking
Social media
References
References available on request.
Timeline
Receptionist and Administrator
Holiday Inn Hotel
08.2014 - 09.2015
Freelance Interpreter
Thebigword Linguistics, Silent Sounds communication and Language Empire