A passionate business student with 9+ years of experience. I have worked in multiple companies over a period of 7 years which includes experience with companies like Amazon, Doritos, Zee entertainment, etc.
Overview
1
1
Certification
5
5
years of post-secondary education
10
10
years of professional experience
Work history
Retail assistant
Murco
Gateshead, Tyne and wear
2024.03 - 2026.07
Resolved customer complaints, ensuring satisfaction and repeat business.
Provided coverage during peak times to manage customer flow effectively.
Oversaw inventory management to optimise store operations
Rotated stock periodically, reducing instances of expired or outdated inventory.
Specified daily responsibilities to enhance team alignment
Project Manager, Market research and Customer service
Krazyfox
Pune
2020.05 - 2023.09
Worked as project manager in Zee entertainment enterprises.
Defined project objectives and coordinated team efforts to ensure successful project delivery.
Performed market research and developed content strategies to drive product growth and increase social media interaction.
Executed multi-channel marketing strategies to enhance visibility and user engagement for Firefly app.
Campaigned for 32+ companies including Amazon pay, Doritos and Skillshare (Online and Offline)
Led the app branding campaign for Hipi, the top rated indian short video app.
Retail sales
Vijay Sales
2018.08 - 2019.06
Handled customer inquiries and resolved issues effectively
Provided expert sales support
Managed stock levels and tracked sales to ensure optimal inventory
Defined primary job tasks to streamline operations
Providing customers with proper IT support based on their problems.
Sales Intern/Manager
Krazybee
Pune
2016.06 - 2018.04
Developed and executed sales strategies to achieve targets.
Identified potential customers and aligned sales plans with their needs.
Contributed to creation of sales strategies to fulfil objectives.
Managing and coaching a sales crew.
Presenting sales data and targets to upper management.
Helped with client sales presentations and pitch decks.
Researched potential client needs.
Education
Science
Narayana Institute
Hyderabad
2014.04 - 2016.03
Bachelor's - Computer applications
Takshashila Mahavidyalay
Amravati
2020.03 - 2023.05
Skills
Point of Sale
Cash Handling
Inventory Management
Product Knowledge
Customer Engagement
Salesmanship
Multitasking
Teamwork
Communication skills
Leadership
Project Management
Content writing
Restaurant Operations
Certification
Google project management- Coursera
Meta social media marketing- Coursera
Business Analytics- University of Pennsylvania
Python bootcamp- Udemy 2022
Timeline
Retail assistant
Murco
2024.03 - 2026.07
Project Manager, Market research and Customer service