Hasan Malik
Salford,Greater Manchester
Summary
Results-oriented Business and Data Analyst with six years experience in analyzing business requirements, designing innovative solutions, and implementing strategic improvements. Skilled in data analysis, process optimization, and stakeholder management. Adept at leveraging strong analytical skills and business acumen to drive operational efficiencies and enhance business performance.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Senior operations associate
Fitch Ratings
Manchester
11.2019 - Current
- Produced detailed reports to aid in key decision-making processes. Analytic and presenting tools include Qliksense, PowerBi, Microsoft Office, Alteryx, and Tableau.
- Simplified complex data into understandable presentations, facilitating better communication amongst teams.
- Analysed complex data sets and studied impacts on business growth and operational efficiency.
- Identified areas for improvement, devising and implementing cost-effective solutions to improve results.
- Collaborated with cross-functional teams to implement operational improvements and business strategies.
- Created tailored solutions by understanding and translating customer requirements into functional specifications.
- Automated tasks to increase efficiency and reduce department workload.
- Developed innovative methods to elevate customer satisfaction. Through dynamic dashboard designs created from a holistic view of stakeholder requirements.
- Formulated and submitted monthly detailed performance reports for strategic decision-making.
- Ensured accurate documentation of all business requirements, aiding seamless project flows and implementing requirements for functional improvements.
Assistant store manager
Three UK
03.2014 - 09.2019
- Produced a range of analytical tools to support employee development and capabilities, along with supporting higher management abilities to identify business trends and evaluate various commercial factors.
- Liaison with upper management to present benchmarking of business performance and highlighting opportunities.
- Ensured sustainable commercial growth, high-level individual and team business performance. Great customer experience through leading, engaging, and inspiring a large store team.
- Built the capability of others by teaching, coaching, and mentoring. Through the display of role model behaviors, combined with an ability to
connect with different personalities. - Reduced area employee attrition through being the lead of the area training store. Introduction of new starters to the business would be lead by myself, displaying what a high standard looks like.
Education
Master of Science - Business Analytics
Manchester Metropolitan University
Manchester 09.2017 - 09.2019
Bachelor of Arts - Philosophy and Ethics
Manchester Metropolitan University
Manchester 09.2013 - 09.2016
Skills
- Process Improvement
- Data analysis
- Agile/scrum projects
- Agile methodology
- Requirements gathering
- User experience analysis
- Stakeholder relationship management
- Personnel interviews
- Alteryx
- PowerBi
- Microsoft Office
- Tableau
- SQL
- Qliksense
- JIRA
- Confluence
Software Skills
Timeline
Senior operations associate
Fitch Ratings
11.2019 - Current
Master of Science - Business Analytics
Manchester Metropolitan University
09.2017 - 09.2019
Assistant store manager
Three UK
03.2014 - 09.2019
Bachelor of Arts - Philosophy and Ethics
Manchester Metropolitan University
09.2013 - 09.2016
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