- I take my physical and mental health very seriously Attending my local gym, mountain biking, learning about the natural world and cooking
Harvey Wells
Birmingham,United Kingdom
Summary
Customer-focused professional skilled in building positive relationships and creating welcoming environments. Supports team collaboration in fast-paced settings, ensuring excellent visitor experiences and efficient service delivery.
Overview
5
5
years of professional experience
Work History
Operations Manager
St Tinney Farm Holidays
Bude, Cornwall
05.2026 - 09.2026
- Oversaw quality control processes, maintaining high standards for all products and services.
- Advised senior management on facilities needs and delivered ongoing operational support.
Front of House Team Member
Elior UK
Birmingham, West Midlands
09.2024 - 04.2026
- Assisted team members during rush hours, fostering collaboration and enhancing service efficiency in a fast-paced environment.
- Welcomed visitors warmly, ensuring an excellent first impression and promoting a positive atmosphere.
- Processed payments accurately, managing cash and card transactions while efficiently splitting bills as requested by customers.
Warehouse Operative
One World LTD
Birmingham, West Midlands
07.2021 - 08.2024
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Picked orders to meet productivity targets.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Sales Assistant
Homebase
Oldbury, West Midlands
02.2022 - 06.2022
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Kept shelves neat, clean and organised through visual merchandising.
Education
Personal License - Sale of alcohol on a premises
Dudley Metropolitian Borough Council
Dudley01-2025
level 2 - Employability
Halesowen College
Halesowen01-2021
level 2 - Heath And Safety In The Workplace
HSQE
Chelmsford, ESS01-2021
level 2 - Food Hygiene
HSQE
Chelmsford, ESS01-2021
level 4 - Combined Science
The Earls High School
Halesowen01-2020
level 5 - Film Studies
The Earls High School
Halesowen01-2020
Functional Skills level 2 - Mathematics
The Earls High School
Halesowen01-2020
level 4 - English Language
The Earls High School
Halesowen01-2020
level 4 - English Literature
Thee Earls High School
Halesowen01-2020
Skills
- Quality control
- Operations support
- Process improvement
- Team collaboration
- Facilities management
- Inventory management
Interests
Timeline
Operations Manager
St Tinney Farm Holidays
05.2026 - 09.2026
Front of House Team Member
Elior UK
09.2024 - 04.2026
Sales Assistant
Homebase
02.2022 - 06.2022
Warehouse Operative
One World LTD
07.2021 - 08.2024
Personal License - Sale of alcohol on a premises
Dudley Metropolitian Borough Council
level 2 - Employability
Halesowen College
level 2 - Heath And Safety In The Workplace
HSQE
level 2 - Food Hygiene
HSQE
level 4 - Combined Science
The Earls High School
level 5 - Film Studies
The Earls High School
Functional Skills level 2 - Mathematics
The Earls High School
level 4 - English Language
The Earls High School
level 4 - English Literature
Thee Earls High School