Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Harvey Mainhood

Aveley,essex

Summary

I am a highly resourceful and strategic person. I aspire to be the best version of myself and always put other people before myself. In my past and current jobs, I have had the need to truly prove myself under high pressure situations. I was a personal shopper at the Ocado group in Purfleet for 1 year before having the chance to be promoted onto the SAT administration team where i underwent stressful situations with inventory, customers and other suppliers within the company. I had always demonstrated exceptional communication skills, problem-solving abilities, and strong empathy, ensuring effective complaint handling and team building. Adept at strategic planning and administration, consistently taking initiative to drive success. Career goal: to leverage extensive skills in a dynamic environment to foster growth and innovation. That is who I aspire to be and that is who I am.

Overview

1
1
year of professional experience
3
3
years of post-secondary education

Work history

SAT administration member

Ocado Group
Purfleet, Thurrock
02.2025 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Handled different types of stock issues effectively
  • Deliver an amazing attitude towards all delivery drivers that arrive at the warehouse
  • Supported team by demonstrating respect and willingness to help.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Completed customer orders with speed and accuracy.

Personal shopper

Ocado Group
Purfleet, Thurrock
04.2024 - Current
  • Maintained detailed records of client sizes, preferences and past purchases for superior service provision.
  • Handled returns and exchanges swiftly, minimising inconvenience to clients.
  • Strengthened relationships with retailers for better product access.
  • Communicated effectively with clients to understand their needs better.
  • I handled different types of stock/inventory
  • Effectively handled a team based environment working to achieve an overall goal for our department.

Education

Diploma of Higher Education - Business

South Essex College
Southend-on-Sea
07.2021 - 07.2022

Diploma of Higher Education - Business

South Essex College
Southend-on-Sea
07.2022 - 07.2024

Skills

  • Calm under pressure
  • Communication skills
  • Problem-solving
  • Team building
  • Strategic planning
  • Resourcefulness
  • Social media marketing
  • Knowledge of administration
  • Strong empathy
  • Sales target achievement
  • Initiative taking
  • Complaint handling

Accomplishments

One accomplishment that I have and hold dearly is my student honor on the S4S team in secondary school. S4S stood for Student 4 Safety which was dedicated to the prevention of bullying within school that other children could have people to confide in. I received an reward for most helped students which i received more than 130 votes from across the school by other students. I was often bullied and being on this team helped me a lot more to develop and grow as a person.

Affiliations

One of my hobbies is playing football and also watching it.

I'm very interested in cars, my favorite being a BMW M3 E36

Another interest i have is watches, one day i would love to own my own store selling luxury watches and jewelry

Timeline

SAT administration member

Ocado Group
02.2025 - Current

Personal shopper

Ocado Group
04.2024 - Current

Diploma of Higher Education - Business

South Essex College
07.2022 - 07.2024

Diploma of Higher Education - Business

South Essex College
07.2021 - 07.2022
Harvey Mainhood