Harvey Lewis
Llanymynech,powys
Summary
A dedicated professional with a strong understanding of the retail industry, known for high efficiency and punctuality. Demonstrates an exceptional eye for detail and is highly approachable, contributing effectively to team dynamics. Committed to finding solutions rather than problems, while holding a clean driving licence and owning a personal vehicle. Career goals include leveraging skills to enhance operational success within the retail sector. I am very keen to get working in the role I am assigned to and will make sure to complete it to the best of my ability.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Stores operative
Tesco Superstore
Welshpool, Powys
2023.03 - Current
- Utilised warehouse equipment safely to facilitate faster loading and unloading of goods
- Demonstrated adherence to company policies at all times, promoted positive brand image.
- Performed regular audits on stock levels, prevented potential shortages or excesses in the future.
- Helped improve team productivity by providing support to fellow operatives whenever needed.
- Improved operation efficiency with consistent use of handheld scanning devices.
- Maintained cleanliness and organisation within store area, contributing to a safer work environment.
- Handled customer queries promptly; improved overall customer satisfaction rate.
- Performed regular stock rotations to use oldest stock first.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Followed company procedures and guidelines for smooth retail operations.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Updated product labelling and pricing to reflect discounts and offers.
- Processed returned or exchanged items and provided refunds to customers.
- Facilitated safe working environment by adhering to all safety guidelines and procedures.
General kitchen assistant
McDonald's
Welshpool, Powys
2022.03 - 2022.12
- Disposed of waste properly after each shift, ensuring a clean workspace for next day.
- Carried out deep cleaning tasks weekly to maintain hygienic conditions in the kitchen.
- Collaborated effectively with team members to ensure seamless kitchen operations.
- Maintained high standards of cleanliness by regularly cleaning kitchen surfaces and utensils.
- Followed strict hygiene and safety rules whilst handling food, ensuring safe dining experience for guests.
- Upheld health and safety regulations through diligent cleaning of all equipment and work areas.
- Worked long hours under pressure during busy periods without compromising quality or speed.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
Education
Higher National Diploma - Business Studies
Shrewsbury collage of arts and technology
Shrewsbury, Shropshire 2021.09 - 2023.03
GCSEs -
Welshpool High School
Welshpool, Powys 2016.09 - 2021.07
Skills
- Understanding of retail industry
- Team Contributor
- High efficiency
- Punctual
- Eye for detail
- Highly approachable
- Committed to my role
- Hold a clean driving licence and own my own car
- Finding solutions, not problems
Affiliations
- I am a keen golf enthusiast and very family orientated.
References
References available upon request.
Timeline
Stores operative
Tesco Superstore
2023.03 - Current
General kitchen assistant
McDonald's
2022.03 - 2022.12
Higher National Diploma - Business Studies
Shrewsbury collage of arts and technology
2021.09 - 2023.03
GCSEs -
Welshpool High School
2016.09 - 2021.07