Harvey Inglis
Cumbernauld
Summary
Dynamic and adaptable professional with a strong background in customer service and hospitality, excelling in roles that require serving food, waiting tables, and bar work. Demonstrates exceptional skills in communication, teamwork, and organisation, with a proven ability to work under pressure while maintaining a positive attitude. Highly dedicated and ambitious, with a keen attention to detail and a focus on delivering outstanding customer experiences. Proficient in social media management and campaign creation, bringing creativity and enthusiasm to every project. Committed to leveraging skills in a challenging role that fosters growth and development. Offering a solid foundation in marketing principles and strong organizational skills. Knowledgeable about content creation, social media management, Editing, Photography, and basic graphic design. Ready to use and develop communication, creativity, and analytical skills.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work history
Retail sales associate
TK Maxx
Falkirk
2025.10 - Current
- Collaborated with team members for efficient store operations.
- Participated in staff meetings contributing valuable insights for improvement.
- Dealt with returns, ensuring customer satisfaction.
- Managed stock levels for optimal store performance.
- Learned how a retail chain operates
- Assisted in visual merchandising, improving shop floor appeal.
- Supported marketing initiatives by setting up promotional displays.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
Storage Yard / truck cleaner assistant
Family business
Cumbernauld, North Lanarkshire
2022.01 - 2026.06
- Executed painting and cleaning tasks, maintaining a tidy and organised storage yard.
- Conducted manual labour to support the effective arrangement of yard storage.
- Categorised metals and materials, aiding in the recycling and sales processes.
Waiter
Mango The Restaurant
Bonnybridge
2023.10 - 2025.07
- Received and processed drink orders with efficiency and attentiveness.
- Delivered exceptional service to tables, enhancing the dining experience for patrons.
- Assisted in food preparation, ensuring timely and high-quality meal presentation.
- Provided outstanding customer service, addressing inquiries promptly and effectively.
- Facilitated payment transactions accurately and securely.
- Managed front-of-house responsibilities, contributing to smooth restaurant operations.
Education
Higher National Certificate (HNC) - Marketing Communications
City of Glasgow College
Glasgow 2024.09 - 2025.06
Higher National Certificate (HND) - Marketing Management
City of Glasgow College
Glasgow 2025.08 - 2026.06
High school - undefined
Cumbernauld academy
Cumbernauld 2017.01 - 2024.03
Skills
- Serving Food
- Waiting Tables
- Editing
- Photography
- Social media management
- Bar Work
- Adaptable
- Enthusiastic
- Dedicated
- Positive Attitude
- Ability To Work Under Pressure
- Ambitious
- Attention To Detail
- Communication
- Hard Working
- Customer Focused
- Organization
- Teamwork
- Flexibility
- Friendliness
- Approachability
REFERENCES
- F, MacLeod, Principal Teacher, fmacleod@cumbernauldac.n-lanark.sch.uk, Cumbernauld Academy, Collaborated closely as a mentor, providing guidance and support during professional assessments.
- McGarry, Business Teacher, nlmcgarry@northlan.org.uk, Cumbernauld Academy, Worked alongside in curriculum development, fostering students' business acumen and skills.
Affiliations
- Avid Reading
- Editing videos
- History
Timeline
Retail sales associate
TK Maxx
2025.10 - Current
Higher National Certificate (HND) - Marketing Management
City of Glasgow College
2025.08 - 2026.06
Higher National Certificate (HNC) - Marketing Communications
City of Glasgow College
2024.09 - 2025.06
Waiter
Mango The Restaurant
2023.10 - 2025.07
Storage Yard / truck cleaner assistant
Family business
2022.01 - 2026.06
High school - undefined
Cumbernauld academy
2017.01 - 2024.03