Harvey Evans
Gosport,Hampshire
Summary
Versatile and results-driven hospitality professional with over 6 years of experience in both high-end nightlife venues and fine dining establishments, now seeking a career change into a new industry where strong leadership, operational management, and premium customer service are highly valued. Skilled in managing cross-functional teams, optimizing guest experiences, handling high-pressure situations, and ensuring compliance with health and safety standards. Demonstrated success in budgeting, stock management , staff training, and conducting recruitment and HR responsibilities within large company's . Eager to apply this diverse skill set to a dynamic role outside the traditional hospitality sector.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Restaurant manager
The Ivy Collection
Chichester, West Sussex
2025.04 - Current
- Resolved customer complaints promptly, enhancing overall satisfaction.
- Managed daily operations to ensure seamless restaurant functioning.
- Coordinated events and parties, driving increased revenue for the restaurant.
- Conducted regular staff meetings to communicate updates and gather feedback.
- Increased table turnover rate with efficient floor management.
- Assisted in recruiting, hiring and onboarding store staff.
Bar manager
The Ivy Collection
Chichester, West Sussex
2024.04 - 2025.04
- Trained new staff on customer service protocols to enhance guest experience.
- Improved staff performance through regular feedback sessions and training programmes.
- Developed cocktail menus, resulting in increased beverage sales.
- Conducted routine safety checks to adhere to health and safety regulations in premises.
- Achieved reduced wastage with regular stock audits.
- Resolved discrepancies in inventory records with rigorous investigation efforts.
Deputy manager
The Drift Southsea
Portsmouth, Hampshire
2023.05 - 2024.04
- Oversaw cocktail menu design to attract a diverse clientele base.
- Ensured safety of nightclub patrons by performing regular security checks.
- Coordinated with security staff for safe environment within nightclub premises.
- Calculated deductions and processed payroll for 30 employees.
- Worked closely with suppliers , negotiated favourable rates.
Bar supervisor
The Ivy Collection
Chichester, West Sussex
2022.06 - 2023.04
- Supervised team members to ensure excellent service delivery.
- Monitored bar equipment maintenance to avoid operational disruptions during service hours.
- Ordered supplies keeping optimum stock levels, avoiding overstocking or under-stocking situations.
- Scheduled shifts for staff members for efficient operation of the bar.
Supervisor
The Monarch
Portsmouth, Hampshire
2020.05 - 2022.06
- Developed new cocktail recipes to keep menu fresh and appealing.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Education
GCSEs -
Priory School
Portsmouth 2012.08 - 2017.09
Skills
Profit margin enhancement
- Stock auditing
- Managing stock levels
- HR and recruitment
- Employee training
- First Aid trained
- Qualified fire marshal
Certification
- WSET level 2 in wine
- First Aid at work level 2
- Fire Marshall
Timeline
Restaurant manager
The Ivy Collection
2025.04 - Current
Bar manager
The Ivy Collection
2024.04 - 2025.04
Deputy manager
The Drift Southsea
2023.05 - 2024.04
Bar supervisor
The Ivy Collection
2022.06 - 2023.04
Supervisor
The Monarch
2020.05 - 2022.06
GCSEs -
Priory School
2012.08 - 2017.09