Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Hi, I’m

Harvey Hancock

Quality Technical Lead
Hereford,Herefordshire
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Harvey Hancock

Summary

I believe in respect and honesty above all else within the working environment, these values are a must to produce a happy and cohesive team that delivers high quality work both on an individual and group level. I enjoy working to deadlines whilst maintaining a calm and approachable manner at all times. I am a logical thinker with problem-solving abilities who communicates well to both my team and all other departments. I like to take on new challenges and have spent time in multiple other departments to understand and experience the difficulties they face, this gives both myself and my team a better perspective and allows us to both support and drive improvement.

Overview

12
years of professional experience
4
years of post-secondary education

Work history

PCI Pharma Services
Hay-on-wye, Powys

Quality Technical Lead
07.2022 - Current

Job overview

  • Manage team of 10 individuals.
  • Conduct quarterly reviews, setting out KPI's (Key Performance Indicators) and goals for each individual.
  • Organise and prioritise daily, weekly and monthly workload to deliver RFT (Right First Time) and OTIF (On Time In Full) targets.
  • Participate in CI (Continuous Improvement) and RFT projects to implement improvements to processes across site.
  • Use Smartsheets to conduct SQDC's, track workload and implement actions to team and quality group.
  • Use Master Control to conduct training exercises, review and update work instructions, standard operating procedures and job aids.
  • Use Excel formulas to track KPI data and Scales and Weights calibration requirements.
  • Use JD Edwards system to resolve shipment / sample transfer errors.
  • Support production, project management and quality queries / projects.
  • Carry out investigations due to deviations or customer complaints, implementing actions to correct and prevent repeat occurrences.

PCI Pharma Services
Hay-on-wye, Powys

Quality Technician
11.2015 - 06.2022

Job overview

  • Conducted In-Process Checking on pharmaceutical products - Includes the packaging requirements of the finished product, the checking of variable data, item codes and material used.
  • Performed real time and post reviews on batch packaging records - Includes the checking of components, documentation, client requirements, variable data, samples and JD Edwards transactions.
  • Performed line clearances within cubicles.
  • Performed verification checks on commercial and clinical trial printed labels.
  • Performed weekly calibration of scales across site.
  • Performed Incoming Goods checks and verification.
  • Performed cubicle and site-wide audits to ensure compliance to HSE and GMP.
  • Supported production with quality based queries.



Amcor
Ledbury, Herefordshire

Laboratory Technician
01.2014 - 10.2015

Job overview

  • Performed testing procedures according to agreed laboratory protocols.
  • Maintained clean, organised laboratory workspace to comply with hygiene and safety standards.
  • Recorded all data and results accurately and responsibly.
  • Cleaned and tested equipment to support stable lab processes.
  • Performed laboratory testing in controlled conditions for reliable outcomes.
  • Performed routine maintenance on laboratory equipment, preventing malfunctions and downtime.

Amcor
Ledbury, Herefordshire

Production Operator
01.2013 - 01.2014

Job overview

  • Operated production equipment safely and effectively, maximising quality output - Working to millimetre tolerances.
  • Kept workspaces clean and organised with regular attention.
  • Accurately labelled and packaged items.
  • Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
  • Repaired and corrected machinery to ensure high quality output.

Education

Fairfield High School
Hereford

GCSEs
09.2008 - 06.2012

University overview

Captain of School Football Team

Captain of School Golf Team


Skills

  • Leadership
  • Quality Assurance
  • Staff training
  • Attention To Detail
  • Working to tight schedules
  • Organisational mindset
  • Prioritising workload

Affiliations

  • Golfer - Current playing handicap of -1.3 at Ross-On-Wye Golf Club
  • Hobbies - Foodie (I like to cook Asian food and attempt new recipes from different cultures), Traveller and attempting to become a runner.
  • Interests include Football, Horse Racing, Darts, Athletics (Essentially most sports)

Timeline

Quality Technical Lead

PCI Pharma Services
07.2022 - Current

Quality Technician

PCI Pharma Services
11.2015 - 06.2022

Laboratory Technician

Amcor
01.2014 - 10.2015

Production Operator

Amcor
01.2013 - 01.2014

Fairfield High School

GCSEs
09.2008 - 06.2012
Harvey HancockQuality Technical Lead