Dedicated healthcare professional with a strong foundation in clinical leadership and patient safety protocols. Demonstrates excellent communication skills and clinical judgement, ensuring high standards of patient care and education. Known for being a passionate, compassionate, and confident practitioner who excels in team environments. Proficient in budget management, contributing to efficient healthcare operations. Committed to advancing career goals through continuous learning and professional development.
Overview
7
7
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work History
Lead Nurse - Smoking Cessation service
University Hospitals Birmingham NHS Foundation Trust
Birmingham, West midlands
05.2024 - Current
Management of team budget, working alongside finance team to spend within means.
Ensured compliance with healthcare regulations through meticulous monitoring.
Working autonomously - conducting smoking cessation clinics virtually.
Supporting patients throughout their quitting smoking journey and providing the appropriate therapy (pharmacotherapy and behavioural).
Provided high-quality patient care to ensure satisfaction and wellbeing.
Led a team of nurses for effective management of patient care.
Advocated for patients' rights; ensured that patients were made aware of their medical options.
Coordinated with medical professionals for comprehensive patient treatment plans.
Championed quality improvement initiatives to deliver top-notch patient care.
Improved patient care by implementing new protocols and procedures.
Collaborated with multidisciplinary teams to improve overall patient outcomes.
Promoted an environment of learning with regular staff workshops and seminars.
Promoted a positive healthcare environment through empathetic communication and support.
Demonstrated excellent problem-solving skills in managing challenging healthcare situations effectively.
Facilitated informative patient consultations to improve understanding of health conditions and treatments.
Contributed significantly to clinical research projects leading to advancements in nursing practice.
Developed individualised care plans to enhance patient recovery.
Conducted comprehensive health assessments, enabling accurate diagnosis and treatment planning.
Analysed patient data to facilitate accurate assessment of treatment outcomes.
Improved treatment outcomes by delivering clear, effective patient and family education.
Oversaw staff training and education, conducting reflective practice sessions guarantee all intervention was effective and evidence-based.
Strengthened team capabilities by developing mentoring programmes for nursing graduates and junior staff.
Drove continuous improvement by maintaining up-to-date knowledge of latest developments in nursing practice.
Performed health assessments and designed specialised treatment plans.
Documented patient data in EMR software, accurately recording details of interventions and progress.
Practised working knowledge of current policies and procedures, addressing issues of non-compliance.
Safeguarded patient privacy with strict adherence to confidentiality and data security protocols.
Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
Advised on dietary, nutrition and illness prevention.
Followed modern nursing standards for optimum treatments and patient protection.
Used oral, topical and IV medications to manage patient symptoms.
Stayed up-to-date on the latest nursing developments to provide best patient care.
Dealt with emergencies with calm and composure.
Respiratory Ward sister
University Hospitals Birmingham NHS Foundation Trust
Sutton Coldfield, West Midlands
11.2021 - 06.2022
Led regular ward meetings, promoting open communication among staff.
Prioritised tasks effectively, meeting critical deadlines within the busy ward environment.
Ensured adherence to all relevant NHS policies and guidelines, maintaining excellence in health service delivery.
Handled emergency situations calmly, ensuring swift resolution and minimal distress for patients and staff alike.
Streamlined workflow processes for improved patient care.
Monitored patient progress regularly, adjusting care plans as needed.
Administered medication accurately to ensure patient wellbeing.
Coordinated patient treatment plans with multidisciplinary teams.
Liaised with doctors to deliver personalised patient care plans.
Developed staff training programmes to enhance nursing skills.
Adhered to infection control protocols, minimising disease spread in the ward.
Demonstrated empathy and understanding when communicating with patients and their families, enhancing overall service experience.
Managed nursing team for optimal ward efficiency.
Ensured patient safety with strict adherence to hospital regulations.
Improved patient satisfaction by implementing high-quality healthcare practices.
Maintained up-to-date knowledge of nursing best practices through continuous professional development.
Facilitated smooth shift changes through effective handover procedures.
Advocated for patients' rights; ensured they were informed about their medical conditions and treatments.
Monitored ward staff performance and conducted detailed annual appraisals to identify skills and knowledge gaps and arrange appropriate training.
Cared for acutely unwell patients and complex cases by employing range of clinical skills including Non invaisive ventilation care, management of high flow oxygen therapy and monitoring pleural chest drains.
Managed team of nurses and healthcare assistants.
Supported deputising in absence of Ward Manager by attending staffing meetings and facilitating cascade training.
Upheld standards of nursing care for 30 ward patients by leading multidisciplinary team as exemplary role model.
Supported physicians and consultants with tests and procedures.
Coordinated and performed patient admissions, transfers and discharges.
Built and maintained excellent rapport with patients and loved ones.
Determined and implemented nursing standards and structures for better patient care practices.
Documented and evaluated effectiveness of care plans and interventions.
Precepted new staff nurses to provide education on hospital policies and procedures.
Handled annual appraisals for employees and facilitated personal development plans in compliance with mandatory training.
Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals.
Recruited and hired individuals to add depth, expertise and talent to healthcare team.
Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
Encouraged learning appropriate learning opportunities for staff members, promoting best practices for high-quality patient care.
Dealt with emergencies with calm and composure.
Used oral, topical and IV medications to manage patient symptoms.
Stayed up-to-date on the latest nursing developments to provide best patient care.
Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
Assisted team with developing balanced care plans incorporating physical, mental and social needs.
Helped deliver stabilising and life-saving treatments during medical emergencies.
Coordinated care across large wards based on patient priorities and requests.
Advised on dietary, nutrition and illness prevention.
Oversaw, trained and mentored student and junior nursing staff.
Leveraged person-centred care to develop care plans and enhance recovery process.
Eased family anticipation by updating regularly on patient progress, developments and treatment changes.
Handled patients' hygiene needs in support of personal dignity and optimum wellness.
Followed modern nursing standards for optimum treatments and patient protection.
Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
Registered staff nurse - Acute Medical Unit
University Hospitals Birmingham NHS Foundation Trust
Birmingham , West Midlands
11.2017 - 10.2021
Nurse acutely unwell patients- with various medical illnesses.
Delivered high quality nursing care and treatment to patients admitted with; acute respiratory illness, diabetic issues, cardiac illness, renal issues and acute mental health illnesses.
Worked under high pressure envirmonment in calm and collective manner.
Communicated effectively with colleagues to facilitate teamwork.
Collaborated well with team members for successful projects.
Enhanced patient comfort during treatment by providing emotional support and reassurance.
Ensured adherence to nursing standards by maintaining up-to-date knowledge of nursing practices and ethics.
Provided high quality patient care by administering medication, conducting routine checks and updating medical records.
Implemented safety procedures in compliance with regulations.
Trained new staff members, promoting skill development.
Maintained privacy and confidentiality whilst dealing with sensitive medical information.
Collaborated with multidisciplinary team for improved patient outcomes.
Demonstrated excellent interpersonal skills, fostering strong relationships with colleagues and patients alike.
Conducted triage in accident and emergency department for effective patient management.
Managed challenging behaviour in psychiatric patients by utilising de-escalation techniques.
Safeguarded patients' wellbeing with diligent observation and immediate action on any changes in condition.
Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
Quickly responded to medical emergencies, working calmly and professionally under pressure.
Monitored and recorded patient condition, carrying out and reporting regular observations.
Established positive rapport with patients and families through active listening and compassionate care.
Delivered life support with updated first aid and CPR training.
Administered medication in line with stringent drug regulations.
Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
Ordered, dispensed and administered prescribed medications and medical products.
Prioritised health problems to assist patients in complex, urgent or emergency situations.
Supported patients with critical conditions, planning and implementing targeted strategies for optimal recovery outcomes.
Handled patients' hygiene needs in support of personal dignity and optimum wellness.
Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
Helped deliver stabilising and life-saving treatments during medical emergencies.
Advised on dietary, nutrition and illness prevention.
Education
Bachelor of Nursing - Nursing
University of Birmingham
Birmingham
09.2014 - 07.2017
Postgraduate Certificate - Professional practice - Nursing
Birmingham City University
Birmingham
03.2019 - 02.2023
A-Levels - Psychology
Holyhead School
Birmingham
09.2012 - 07.2014
A-Levels - Sociology
Holyhead School
Birmingham
09.2012 - 07.2014
A-Levels - Business Studies
Holyhead School
Birmingham
09.2012 - 07.2014
Skills
Passionate
Compassionate
Confident practitioner
Excellent Communication skills
Patient safety protocols
Clinical leadership
Team Player
Clinical judgement
Patient education
Budget management
Languages
English
Native
Punjabi
Fluent
Hindi
Advanced
Certification
Nursing and Midwifery registration
Affiliations
Reading
Socialising
Swimming
References
References available upon request.
Timeline
Lead Nurse - Smoking Cessation service
University Hospitals Birmingham NHS Foundation Trust
05.2024 - Current
Respiratory Clinical Nurse Specialist
University Hospitals Birmingham NHS Foundation Trust
06.2022 - 05.2024
Respiratory Ward sister
University Hospitals Birmingham NHS Foundation Trust
11.2021 - 06.2022
Postgraduate Certificate - Professional practice - Nursing
Birmingham City University
03.2019 - 02.2023
Registered staff nurse - Acute Medical Unit
University Hospitals Birmingham NHS Foundation Trust
11.2017 - 10.2021
Bachelor of Nursing - Nursing
University of Birmingham
09.2014 - 07.2017
A-Levels - Psychology
Holyhead School
09.2012 - 07.2014
A-Levels - Sociology
Holyhead School
09.2012 - 07.2014
A-Levels - Business Studies
Holyhead School
09.2012 - 07.2014
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